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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,324 Reviews
Call Dealership (262) 254-7195

1907 E Moreland Blvd

Waukesha, WI

53186

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1,324 Reviews of Boucher Buick GMC of Waukesha

January 28, 2026

The technical review was incomplete twice and should have been diagnosed and corrected once. Instead all 3 issues were billed as separate functions billing what should be one repair as three separate repairs More

by mjmullikin
Recommend Dealer
Yes
Employees Worked With
Jason Burton, Jason Burton
Report | Print
Jan 29, 2026 -

Boucher Buick GMC of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dwight Johnson Service Manager 262-409-2600

January 27, 2026

Boucher GMC is best dealership to work with have been leasing cars here for 15 years. I did not work with the Services department to rate. More

by KJPETZOLD
Recommend Dealer
Yes
Employees Worked With
Nick Majeske, Kendall Wolfram, Ken Rice
Report | Print
Jan 27, 2026 -

Boucher Buick GMC of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Buick GMC of Waukesha, we look forward to having you as a valued customer for many years to come! Dwight Johnson Service Manager 262-409-2600

January 26, 2026

Well we got an oil change, they told me about sensors in the tires that now no longer work after the oil change was over. But never said anything about the loud noise that the car makes when you turn it on More

by Stephanie Wolf
Recommend Dealer
No
Report | Print
Jan 29, 2026 -

Boucher Buick GMC of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up, Stephanie. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Dwight Johnson Service Manager 262-409-2600

Jan 29, 2026 -

Boucher Buick GMC of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up, Stephanie. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Dwight Johnson Service Manager 262-409-2600

January 24, 2026

Dropped it off and picked it up. No problems at all. Will call when I need service again More

by steve@zignego.com
Recommend Dealer
Yes
Report | Print
Jan 24, 2026 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dwight Johnson Service Manager 262-409-2600

January 22, 2026

Nice people to deal with! They took the time to work things out for us. More

by AJV198
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Prince, Kendall Wolfram, Michael Josephson
Report | Print
Jan 23, 2026 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Scott Teigland General Sales Manager 262-409-2600

January 21, 2026

I went in for warranty work. Everything was taken care and within their estimated time frame More

by d
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Jan 21, 2026 -

Boucher Buick GMC of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Buick GMC of Waukesha, we look forward to having you as a valued customer for many years to come! Dwight Johnson Service Manager 262-409-2600

January 17, 2026

Service was quick & complete. Staff was friendly & kept me updated on progress. Customer loung was very comfortable. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton, Kasey Kraus
Report | Print
Jan 17, 2026 -

Boucher Buick GMC of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dwight Johnson Service Manager 262-409-2600

January 13, 2026

Tanner was a pleasure to work with . Very accommodating and professional. We will be doing business with him in particular in the future More

by WYERMAN145
Recommend Dealer
Yes
Employees Worked With
Tanner Sturgul, Tanner Sturgul
Report | Print
Jan 13, 2026 -

Boucher Buick GMC of Waukesha responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Teigland General Sales Manager 262-409-2600

January 13, 2026

My salesman, Mike Foster, and the rest of the Boucher Group were fantastic to work with- knowledgeable, fast and thorough! More

by DANS10
Recommend Dealer
Yes
Employees Worked With
Cory Elbert, Mike Foster
Report | Print
Jan 13, 2026 -

Boucher Buick GMC of Waukesha responded

Thank you for choosing Boucher Buick GMC of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Teigland General Sales Manager 262-409-2600

January 12, 2026

Always willing to do everything in their power to get us on the road again More

by Jim
Recommend Dealer
Yes
Employees Worked With
Jason Burton, Jason Burton
Report | Print
Jan 12, 2026 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dwight Johnson Service Manager 262-409-2600

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