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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
708 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 708 reviews

April 18, 2024

I like how I am welcomed and all is smooth from start to finish. I especially like the video walthru.. More

by Mramos3135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha! John Kaiser Service Manager 262-754-9600

Helpful
April 16, 2024

Based on my experience in the customer service department and sales, I will no longer be going back to Boucher. This company does not represent the Cadillac experience. They are more focused on the bottom More

by POSEY.JOSHUA
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Hacker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Kemp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Boucher Cadillac of Waukesha responded

Hi Joshua, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, John Kaiser, at 262-754-9600 so that we can make this right.

Helpful
April 16, 2024

Justin was excellent! He kept me informed every step of the way. I highly recommend them for quick and prompt service! More

by njbenz79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Boucher Cadillac of Waukesha, we look forward to having you as a valued customer for many years to come! John Kaiser Service Manager 262-754-9600

Helpful
April 14, 2024

The service was helpful, friendly they even washed my car and told me was gonna rain, but they still did it anyway More

by VERONICA neff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Veronica, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. John Kaiser Service Manager 262-754-9600

Helpful
April 12, 2024

Great Dealership to buy a vehicle I am very satisfied with my vehicle Ryan is a great salesman that will have time to show you everything you need to know about the vehicle. More

by O.TINSLEY3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Boucher Cadillac of Waukesha responded

Hi there, your satisfaction is our top priority. We take pride in our work and are always happy to read reviews like yours. Thank you so much!

Helpful
April 09, 2024

The dealership has been very helpful helping me learn the car. Ryan Young has been very helpful. Thank you. More

by MPREDITH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Boucher Cadillac of Waukesha responded

Thanks for sharing your thoughts about your experience with Ryan here at Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! John Kaiser Service Manager 262-754-9600

Helpful
April 09, 2024

Cole listened to what I wanted and kept me aware of what was out there and coming in. Ended up with what I wanted. Cole was there to answer any and all of my questions. Overall good experience. More

by rothbren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Cole here at Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! Jim Kemp General Sales Manager 262-754-9600

Helpful
April 05, 2024

Ryan was amazing at answering all are questions and making us feel confident, my grandfather got his 2 cars from him also. More

by NKRIEL83
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience with Ryan here at Boucher Cadillac of Waukesha.

Helpful
April 03, 2024

Respectful, professional but makes you feel special and wants to work with you. White glove treatment. This is the fourth vehicle I leased from Joe More

by LINDA.AUBRY
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
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Apr 03, 2024 -

Boucher Cadillac of Waukesha responded

Hi Linda, we really appreciate your positive review! We appreciate your loyalty to our dealership and look forward to seeing you next time!

Helpful
April 03, 2024

Respectful, professional but makes you feel special and wants to work with you. White glove treatment. This is the fourth vehicle I leased from Joe More

by LINDA.AUBRY
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
Report | Print
Apr 03, 2024 -

Boucher Cadillac of Waukesha responded

Hi Linda, we are very happy to have provided you with such a positive experience! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

Helpful
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