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Boucher Cadillac of Waukesha

Waukesha, WI

4.7
860 Reviews
Call Dealership (262) 254-6987
View Awards

2145 E Moreland Blvd

Waukesha, WI

53186

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860 Reviews of Boucher Cadillac of Waukesha

June 22, 2025

Justin and the team were very professional, friendly and thorough vehicle was closely checked over and work well done. More

by Bobcadewll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Report | Print
Jun 22, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. John Kaiser Service Manager 262-754-9600

June 17, 2025

They were very easy to work with. No pressure. Just 6 more words I'm done. More

by GBIGSBY
Recommend Dealer
Yes
Employees Worked With
Cathy Bajurny, Cathy Bajurny
Report | Print
Jun 17, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Kemp General Sales Manager 262-754-9600

June 10, 2025

I received professional advice regarding my diagnostic services, yet the lack of perceived value impacted my rating More

by Fair_n_squared
Recommend Dealer
No
Employees Worked With
Dan
Report | Print
Jun 13, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. John Kaiser Service Manager 262-754-9600

June 08, 2025

Very easy to work with. No high pressure. Friendly. Will go the extra mile to satisfy the customer. Very professional. Fair pricing. More

by BBQMKBK
Recommend Dealer
Yes
Employees Worked With
Ryan Young, James Kemp, Samy Khaled
Report | Print
Jun 08, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Kaiser Service Manager 262-754-9600

June 07, 2025

Nice and convenient! Good for car and personal too. They clean and wash my car too!! More

by Lianlian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla, Tim Taylor, Chris Spheeris, John Kaiser, Justin Ringersma, Matt Bogacki
Report | Print
Jun 07, 2025 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Kaiser Service Manager 262-754-9600

June 05, 2025

faith sent me a video of a car she had in stock I came in and she sold me a different car based on our conversation More

by JGRUEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Zylka, Faith Lamson, Cathy Bajurny
Report | Print
Jun 05, 2025 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Jim Kemp General Sales Manager 262-754-9600

June 01, 2025

It was ok, communication was not very good for an out of state buyer. I'm sure if you live there they are great. As an out of state buyer I felt the communication was poor, asked for paperwork to be correct More

by AZYSKOWSKI
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Ryan Young
Report | Print
Jun 02, 2025 -

Boucher Cadillac of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jim Kemp General Sales Manager 262-754-9600

May 22, 2025

Very professional. No hard sell. Fair. Went the extra mile to find the right car. Ryan was very easy to work with. Great dealership. More

by BBQMKBK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Young, James Kemp, Samy Khaled
Report | Print
May 22, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jim Kemp General Sales Manager 262-754-9600

May 18, 2025

they hopefully have solved the issue. They cleaned it up inside and out. just right More

by CLESKO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
Report | Print
May 18, 2025 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha! John Kaiser Service Manager 262-754-9600

May 14, 2025

they do a great job ! That's why I've been a costumer got the last 25 years! More

by HAINEYJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kemp, John Kaiser, Justin Ringersma
Report | Print
May 15, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Kaiser Service Manager 262-754-9600

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