Back

Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
472 Reviews

472 Reviews of Boucher Cadillac of Waukesha - Service Center

Sort by
June 10, 2025

I received professional advice regarding my diagnostic services, yet the lack of perceived value impacted my rating More

by Fair_n_squared
Recommend Dealer
No
Employees Worked With
Dan
Jun 13, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. John Kaiser Service Manager 262-754-9600

June 08, 2025

Very easy to work with. No high pressure. Friendly. Will go the extra mile to satisfy the customer. Very professional. Fair pricing. More

by BBQMKBK
Recommend Dealer
Yes
Employees Worked With
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young
Jun 08, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Kaiser Service Manager 262-754-9600

June 07, 2025

Nice and convenient! Good for car and personal too. They clean and wash my car too!! More

by Lianlian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Kaiser Service Manager 262-754-9600

May 18, 2025

they hopefully have solved the issue. They cleaned it up inside and out. just right More

by CLESKO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha! John Kaiser Service Manager 262-754-9600

May 14, 2025

they do a great job ! That's why I've been a costumer got the last 25 years! More

by HAINEYJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Kaiser Service Manager 262-754-9600

May 10, 2025

Awesome job and transparency is everything! The service from Justin, Sandy and Matt has been great! More

by LANCE.PARKS2009
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
May 10, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Kaiser Service Manager 262-754-9600

May 05, 2025

The service department was on point as usual…and they didn’t forget the cookies. Well done. More

by Pass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Boucher Cadillac of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha. John Kaiser Service Manager 262-754-9600

May 04, 2025

I was incredibly impressed by the team's technical prowess, attention to detail, and unwavering focus on delivering outcomes. Their capacity to expertly handle the complex world of cryptocurrency and More

by kookersylvia81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bogacki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Lamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Fink
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha! John Kaiser Service Manager 262-754-9600

April 19, 2025

The salesman was knowledgeable and easy to work with. Dillon, Jim, and Joe were all very nice. More

by KUEHND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Kaiser Service Manager 262-754-9600

April 09, 2025

Really enjoy this dealership keeps me informed on the progress of my car, always on time and very efficient More

by FLITALY556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha. We look forward to having you as one of our valued customers for many more years to come! John Kaiser Service Manager 262-754-9600

1
...