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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
471 Reviews

471 Reviews of Boucher Cadillac of Waukesha - Service Center

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January 27, 2023

Previous dealership I visited and had repair service completed seemed only interested in getting me in and out. Boucher has proven to be professional, attentive, courteous and interested in keeping my v More

by DVNTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with Dan and our team. We're glad to hear we delivered such a great experience!

January 27, 2023

I love my 2013 XTS and I depend on Boucher Cadillac to keep it in top condition. For years Gary Hug was my service Consultant. He always provided me with top quality professional service. Now Daniel Col More

by EWILLIAMS1161
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you for choosing Boucher Cadillac of Waukesha, we look forward to having you as a valued customer for many years to come!

January 25, 2023

Service was handled very professionally by Dan Colla. In the past, the service has been below par. However, today it was terrific. More

by RPILARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 21, 2023

I enjoyed my 1st experience so much I bought a second vehicle from them and the plan is to buy a 3rd. I would definitely recommend them. They are pleasant, knowledgeable and accommodating. More

by CAREYDWILSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Sollman
Jan 23, 2023 -

Boucher Cadillac of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

January 14, 2023

Boucher has been good during the purchase and service of the vehicle. They explained the issue I had and promptly corrected it. More

by RANDY.CHRISTIANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Boucher Cadillac of Waukesha responded

Randy, Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad Dan, Chris, and Tim were able to help, and we hope to see you again!

January 11, 2023

As usual, Cadillac service was excellent. Boucher and staff are well managed, well trained, courteous professional and thorough. Great job. More

by BROWN9873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sollman, Chris Severson
Jan 12, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 10, 2023

They were very kind, courteous and helpful. I appreciated the ride home to Greendale. The work they performed was excellent. More

by DJANISZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha!

January 10, 2023

Professional, courteous, easy to schedule and work with - coordinator and manager were great. I’ve been a Cadillac customer for 17 years. More

by JHALQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 04, 2023

I took my car in for a emissions sensor engine light that came on. They found a crankcase sensor that was causing the problem. They took my car for a test drive. As always, I was treated great and always let More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bogacki
Jan 04, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Randy, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

January 03, 2023

Great service as usual. Nothing bad to say at all. Keep up the great work. More

by Chris P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Chris, for choosing Boucher Cadillac of Waukesha!

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