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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,070 Reviews

1,070 Reviews of Boucher Chevrolet of Waukesha - Service Center

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June 29, 2023

Ron Wozny is the reason we keep coming back. Excellent customer service always willing to go the extra mile. Answers ALL my questions in an easy to understand manner. Thanks for your efforts! More

by XENA8245
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Boucher Chevrolet of Waukesha responded

We are very happy to hear that Ron provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 23, 2023

Terrible service. Brought it in for a first oil change, radio issue, and inspection at an 0800 appointment. The radio issue was a known issue and nothing they could do More

by EANDERS2
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Madison
Jun 27, 2023 -

Boucher Chevrolet of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Obernberger, Service Manager 262-549-1000

June 22, 2023

With 2 GM cars I am here a lot! Ron Wozny continues to take care of me - and I won't trust my Corvette with anyone other than Howard More

by MAGS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad Ron and the team were able to help, and we hope to see you again!

June 21, 2023

Excellent customer service and support. They're willing to listen to and answer whatever questions you have. They made the car buying experience go smoothly. More

by ALAN.THOMPSON2000
Recommend Dealer
Yes
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to help you out, Alan. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha!

June 19, 2023

Alex was a pleasure to deal with. The team did not pressure the sale. The team wanted to make sure we left happy. More

by PENNYBACKER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Mueller
Jun 20, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for your very kind review, Penny. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha.

June 16, 2023

Ron Wozny is the best! He always provides appropriate service recommendations, and more than fair pricing! More

by MAGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon!

June 15, 2023

I miss Rob Heaney! My shuttle driver, Russ, was given the wrong address of where to pick me up. Russ said that a Service Advisor texted him the wrong address. Sad. It w More

by dawnkienow
Service Communication
Recommend Dealer
No
Employees Worked With
Hemmit ?
Jun 19, 2023 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear that your recent visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Obernberger, Service Manager 262-549-1000

June 09, 2023

She was an absolute sweetheart! Very helpful and professional. She told me it would be 45 to an hour and they were done in 50 minutes! More

by KBAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha I would give her 5 STARS
Jun 11, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 08, 2023

Everyone was above and beyond helpful and empathic. Which goes so far in my book. Thank you More

by KIERANSMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo, Jim Paolo
Jun 09, 2023 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come!

June 08, 2023

Great people, friendly and helpful atmosphere! Highly recommend Boucher Group to all our friends and family. We will be back!! More

by ktomp01
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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