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Boucher Hyundai of Waukesha

Waukesha, WI

4.1
4,192 Reviews
Call Dealership (262) 254-6911
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1583 East Moreland Boulevard

Waukesha, WI

53186

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4,192 Reviews of Boucher Hyundai of Waukesha

October 09, 2025

Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen More

by thedurfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Oct 09, 2025 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

October 07, 2025

Refused to honor recall, or explain precisely why not. I even called Hyundai Customer Service and showed him Hyundai's notice. Would not get his manager, only argued with me. Would not give any assistance More

by Former Customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm, Rob Heaney
Report | Print
Oct 11, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

Oct 11, 2025 -

Former Customer responded

If you didn't want it to happen, you personally, should not have done it.

October 06, 2025

Clean and professional building and wonderful . Purchasing experience took a really long time and charges were passed along to me that were never discussed. Felt like I was getting lied to at prett More

by Carguymm
Recommend Dealer
No
Employees Worked With
Himmy Pathak
Report | Print
Oct 09, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

October 06, 2025

people are very helpful and friendly good coffee and plenty of it clean restrooms always plus still concerned about my service experience More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I had a very nice young man I think it was Dave, Chris Baker, Dominic Rauth, David Diaz
Report | Print
Oct 06, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ryan Fitzsimmons General Sales Manager 262-522-1000

October 06, 2025

Not responsive to my needs. Slow. Not a great experience with the purchasing process either. More

by John
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
Report | Print
Oct 09, 2025 -

Boucher Hyundai of Waukesha responded

John, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Rob Heaney Service Manager 262-522-1000

October 04, 2025

Everyone there was super helpful. The place is immaculate and I was impressed with the professionalism. More

by SAZGUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons, Himmy Pathak, Matthew Fett
Report | Print
Oct 04, 2025 -

Boucher Hyundai of Waukesha responded

Thanks for your feedback on your recent visit to Boucher Hyundai of Waukesha. It's great to hear that we were able to assist you and that you had such a positive experience. Ryan Fitzsimmons General Sales Manager 262-522-1000

October 02, 2025

Super clear on the details of the fix and they were finished a day earlier than expected. Staff was super friendly too. More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John the shuttle driver , Alex Hanson
Report | Print
Oct 02, 2025 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

October 01, 2025

Was easy to deal with, negotiating was a bit rough, after finding out nondisclosed issues. More

by JEFFLESZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Franks, Matthew Fett, Bryan Perez
Report | Print
Oct 02, 2025 -

Boucher Hyundai of Waukesha responded

Thank you, Jeff, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Ryan Fitzsimmons General Sales Manager 262-522-1000

September 30, 2025

Very quick easy service good efficient employees clean building nice waiting area very pleased with service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
Report | Print
Sep 30, 2025 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

September 24, 2025

Outstanding salesman-Himmy teaming with closer-Matt making selling / buying of an excellent auto-2010 Azera from a Great Dealership enjoyable. L More

by jbrown9911.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Himmy Pathak, Matthew Fett
Report | Print
Sep 25, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

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