Boucher Hyundai of Waukesha

Simply the best experience all around! Simply the best experience all around, from purchase to service and customer relations, to short wait and a video of service performed. Simply the best experience all around, from purchase to service and customer relations, to short wait and a video of service performed. More

First time in the building wow it is beautiful! Loved working with Darlene Larson again. She is amazing and goes well over the top to help you and explains everything before driving away. Loved working with Darlene Larson again. She is amazing and goes well over the top to help you and explains everything before driving away. More

Alex was very thorough and respected my time schedule. Cant ask for more than that! Cant ask for more than that! More

Difficult to get an appointment, bad follow-up from service rep, long time to repair, no loaner available. It's a brand new car, from that dealership in mid april; my car has been out if service/in r service rep, long time to repair, no loaner available. It's a brand new car, from that dealership in mid april; my car has been out if service/in repair for 27 days since I took ownership More

Very informative, very patient, and very enjoyable to work with. We never felt pressured and felt like all of our questions we're answered truthfully. work with. We never felt pressured and felt like all of our questions we're answered truthfully. More

I would not be a long term customer. I wish I was not required to write a review. I wish I was not required to write a review. More

This was my first time visiting this dealership, and I went in for a recall repair. From start to finish, the experience was smooth and professional. Everyone I interacted with was polite, friendly, and h went in for a recall repair. From start to finish, the experience was smooth and professional. Everyone I interacted with was polite, friendly, and helpful, which made a great first impression. The repair itself was completed even faster than they estimated, which was a pleasant surprise. While I waited, I appreciated the comfortable, clean waiting area—plenty of seating, and they even had a nice selection of snacks and drinks available. It made the short wait feel even shorter. Overall, I was very satisfied with the service and wouldn’t hesitate to return in the future. Highly recommend! More

I had an ex extremely difficult time and setting up an appointment for installation of a trailer hitch. I had called numerous times to multiple service advisors to check on the arrival of a trailer hitch appointment for installation of a trailer hitch. I had called numerous times to multiple service advisors to check on the arrival of a trailer hitch and wire harness assembly and some cross bars that I had ordered when I purchased my new vehicle from Boucher Hyundai. When it came time to pick up my car after the installation of trailer hitch and wire harness I realized that the cross bars were also installed. This was against my instructions of not to install the crossfires as I would do it myself. Once I returned home I discovered one of the caps on the crossbar was missing. I immediately called Devin and inform him of the missing piece. Devon said he would check with the service tech to see if it was missed. I also asked if you would check on availability of a replacement part for this missing crossbar cap. It has been two days now I have yet to receive a response from Devin as to the availability or if they found the missing cap in the service Bay Area. I have very little confidence that I will return that I will get a return call from Devin. This by far has been my worst experience to date with Boucher Hyundai service department. More

Probably never buy another car again there just to much confusion and a lot of wasted time confusion and a lot of wasted time More

Untrustworthy, not upfront, dishonest, unorganized, and takes advantage of the customer at every turn. Last time I will be considering to purchase car from. takes advantage of the customer at every turn. Last time I will be considering to purchase car from. More