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Boucher Hyundai of Waukesha

Waukesha, WI

4.1
4,192 Reviews

1583 East Moreland Boulevard

Waukesha, WI

53186

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4,192 Reviews of Boucher Hyundai of Waukesha

August 26, 2025

My wife and I met with sales associate Himmy P during the week of 18 Aug 2025. He was fantastic, and provided us with a written offer on a 2025 Santa Cruz. We went home to discuses the offer and work our f More

by raven
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ryan Fitzsimmons
Aug 30, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ryan Fitzsimmons General Sales Manager 262-522-1000

August 26, 2025

Very smooth and quick. No issues. I know the owner of the dealership Chris was great More

by Mattschultz79
Recommend Dealer
Yes
Employees Worked With
Chris baker
Aug 26, 2025 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

August 23, 2025

Darlene was a pleasure to do business with. She is very patient and kind. Typically I never buy vehicles from a dealer due to the pressure but there was Zero pressure here. Warm, relaxed calm More

by Porsha Helms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen, Matthew Fett
Aug 23, 2025 -

Boucher Hyundai of Waukesha responded

Here at Boucher Hyundai of Waukesha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ryan Fitzsimmons General Sales Manager 262-522-1000

August 18, 2025

This dealership did not fulfill their promise on my purchase . Car was missing audio part and owners manual . More

by DLUX57
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Baker, Ryan Fitzsimmons, Himmy Pathak
Aug 21, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ryan Fitzsimmons General Sales Manager 262-522-1000

August 17, 2025

I finally had four vehicle recalls I'd been ignoring taken care of. I love my screaming yellow Veloster and still get total strangers telling me what a cool car it is (I know!). I never want a different More

by ckobs1013
Recommend Dealer
Yes
Employees Worked With
Devin Timm, Devin Timm
Aug 17, 2025 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

August 16, 2025

Bryan Perez was my Sales person. He was excellent to work with. The dealership was a great experience over all. I would be happy to send my friends your way. More

by lvpjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fett, Bryan Perez
Aug 16, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

August 16, 2025

They gave me a good deal for a decent car. Mr Rauth was very efficient and knowledgeable about the car. More

by JOHNEBRAVO24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Rauth, Mark Wade
Aug 16, 2025 -

Boucher Hyundai of Waukesha responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Boucher Hyundai of Waukesha! Ryan Fitzsimmons General Sales Manager 262-522-1000

August 14, 2025

The young man that I had was completely disrespectful. I will never take my Hyundai there again. More

by ehrmmel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble, Devin Timm
Aug 18, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 10, 2025

I will never do business with Boucher motors again. The pricing is ridiculous for the work provided. I'm also a lifelong Chevrolet owner. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kerwin Ruiz
Aug 14, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your review, Gary. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rob Heaney Service Manager 262-522-1000

August 09, 2025

I was pleased with the friendliness of the staff and concern with my satisfaction. I will be servicing my vehicle with them regularly. More

by Marker1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fett, Bryan Perez
Aug 09, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

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