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Boucher Hyundai of Waukesha

Waukesha, WI

4.1
4,192 Reviews

1583 East Moreland Boulevard

Waukesha, WI

53186

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4,192 Reviews of Boucher Hyundai of Waukesha

January 07, 2026

Took more than 3 hours to diagnose the issue with my car; seems like an excessive amount of time. When car was returned to me, first of all it took several people to even locate the car for me. Second, some More

by ARAMPOLLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
Jan 12, 2026 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

Jan 13, 2026 -

ARAMPOLLA responded

You are welcome to contact me to discuss this further.

January 06, 2026

Excellent dealership. Very good people to work with. Love the car. Bryan and Mark did a great job in helping me. More

by Vicki
Recommend Dealer
Yes
Employees Worked With
Herman, Matthew Fett, Bryan Perez
Jan 06, 2026 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

January 06, 2026

Dominic was a great salesperson. 5 star+. Informative & was very helpful with the buying process More

by Er1492
Recommend Dealer
Yes
Employees Worked With
Matthew Fett, Matthew Fett
Jan 06, 2026 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Ryan Fitzsimmons General Sales Manager 262-522-1000

January 02, 2026

Had to reschedule our appointment due to an error which we understood. Pulled into our rescheduled appointment- was offered a car wash, which we accepted. A worker passing by then stated out loud ‘of cours More

by Carson Weiss
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealt with Service
Jan 07, 2026 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, Carson, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rob Heaney Service Manager 262-522-1000

January 02, 2026

Great people to deal with. Very nice friends and family pricing Caleb and Himmey were great More

by MICHAELHINKLE31
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons, Ryan Fitzsimmons
Jan 02, 2026 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Ryan Fitzsimmons General Sales Manager 262-522-1000

January 01, 2026

After a simple oil change, you get harassed with emails, texts and phone calls. They won't leave me alone. Harassment! More

by TROYERROSS
Recommend Dealer
No
Jan 07, 2026 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to clear up any issues we can. If it's possible to talk about your experience one-on-one, Troy, please reach out to us directly to let us know the best way to contact you and we will reach out. Rob Heaney Service Manager 262-522-1000

December 30, 2025

Everything went well? ? We had a good experience with the service dept at Boucher Hyundai ???? More

by Garystaples1
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz, Kerwin Ruiz
Dec 31, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

December 29, 2025

Didn't fix my wiper fluid problem whatsoever as if ignoring it Was also not notified when my vehicle was ready for pick up and was done days before I called More

by kyle.hoeppner
Recommend Dealer
No
Employees Worked With
Devin Timm, Devin Timm
Jan 07, 2026 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Kyle, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

December 29, 2025

We really enjoy working with Darlene Larsen. We appreciate her knowledge and have trust in her to lead us to the right car that fits our needs. She follows through with phone calls and returns p More

by wirthit77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen, Dan Doble, Ryan Fitzsimmons
Dec 29, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ryan Fitzsimmons General Sales Manager 262-522-1000

December 28, 2025

Nice and pleasant Caleb took his time with me and could relate and had good information. He was very accommodating and patient. Always has a smile too. More

by DFISH1
Recommend Dealer
Yes
Employees Worked With
Caleb
Dec 29, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

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