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Boucher Hyundai of Waukesha

Waukesha, WI

4.1
4,192 Reviews
Call Dealership (262) 254-6911
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1583 East Moreland Boulevard

Waukesha, WI

53186

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4,192 Reviews of Boucher Hyundai of Waukesha

November 23, 2025

Had a coupon for a complimentary rental car but I could not use the coupon. Why offer it then. Also, I asked them to put wipers that I had on the vehicle. I had the wrong one for the rear wiper but they di More

by B.CHARLES7468
Recommend Dealer
Yes
Report | Print
Nov 24, 2025 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rob Heaney Service Manager 262-522-1000

November 22, 2025

Easy to make an appointment and checked in easily. Kevin had my record and made any recommended items. More

by KMEAGHER75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
Report | Print
Nov 22, 2025 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

November 21, 2025

Chris made the process quick and easy. The car has been great. Thank you again. More

by gbrown14
Recommend Dealer
Yes
Employees Worked With
Chris Baker, Ryan Fitzsimmons, Irving Sandoval
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Nov 21, 2025 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Ryan Fitzsimmons General Sales Manager 262-522-1000

November 20, 2025

Everyone there were kind and professional. Great communication. Trustworthy. I will be back for future needs. More

by NICHOLS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Himmy Pathak, Kerwin Ruiz
Report | Print
Nov 20, 2025 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

November 20, 2025

Everyone was friendly and professional the work was done well and pricing was fair I liked the video of what needed to be done to the car. There was a service I didn't need and Alex gave me additional cheap More

by ASTIMART
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 20, 2025 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Rob Heaney Service Manager 262-522-1000

November 19, 2025

Very disappointed with the service. The issue with my 2026 Santa Fe has not been resolved. More

by CMOTMW12
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
Report | Print
Nov 22, 2025 -

Boucher Hyundai of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rob Heaney Service Manager 262-522-1000

November 18, 2025

Friendly, knowledgeable, likable. And good popcorn. Clean, respectful, ethical, reputable, efficient. All-in-all feel good about the results. More

by GFANDRUS
Recommend Dealer
Yes
Employees Worked With
Caeleb McDermott , Caeleb McDermott
Report | Print
Nov 18, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for choosing Boucher Hyundai of Waukesha! Please let us know if we can be of any more assistance. Ryan Fitzsimmons General Sales Manager 262-522-1000

November 17, 2025

So far, I'm pleased with the service. Great facilities, I just wish it was closer to where I live. More

by caruso3213
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz, Kerwin Ruiz
Report | Print
Nov 17, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

November 14, 2025

the service went very well. Just filling in to make it 15 words why does it have to be 15 words More

by ADAM1KAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service center don't know who they are, Dan Doble
Report | Print
Nov 14, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

November 13, 2025

Terrible as usual Did not start job on time resulting in extra day, then charged me extra to use my credit card More

by GERALD_DEJONG
Recommend Dealer
No
Employees Worked With
Devin Timm, Devin Timm
Report | Print
Nov 19, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback, Gerald. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

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