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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,055 Reviews

2,055 Reviews of Boucher Hyundai of Waukesha - Service Center

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December 04, 2020

Randy Malitz is the best! Always professional, helpful, and friendly. Randy does a great job of handling the service for my Equus. Much better than other luxury brands I have owned. More

by Jequus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

December 04, 2020

Purchased my Santa Fe 3 years ago. and have had it serviced at Boucher ever since. The associates and service are great, never a problem, service always completed. More

by behling0417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brunn, Fawn Delaney
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

We are glad we are able to take care of all your automotive needs here at Boucher!

December 01, 2020

Boucher Hyundai service department always does a great job and they always are friendly. If you are not receiving good service at your dealer please give John and his crew a call. You will not be disappo More

by Robpgapro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez, Jean Sommers
Dec 01, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing, Rob!

December 01, 2020

I appreciated the kind workers and the easy access to refreshments. I was pleasantly surprised by the extra treat on my passenger seat. It was a great surprise as I was very hungry. More

by DANIELLE61500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing, Danielle!

December 01, 2020

They did a great job but please remove this minimum crap of so many words to describe the service I received otherwise I won’t bother reviewing More

by DSJHKJAWORSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 16, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the 5-star review.

November 28, 2020

This is the best dealership I have felt with. They understand women and treat you with respect and acknowledge you know how to buy a car. They always deliver on what they promise. More

by JWOLFE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez, Jean Sommers
Dec 01, 2020 -

Boucher Hyundai of Waukesha responded

We are so happy to hear you had a positive experience with our team!

November 17, 2020

Overall good. But never a personal touch in the service dept. It is almost “robotic”. I have been coming there for almost 4 years and always feels very “cold” and like there’s a script that can’t be devia More

by ljohnston10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Nov 20, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback. At your earliest convenience, please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further. We hope to see you again in the future.

November 16, 2020

Very efficient caring always willing to help and answer questions right on time from driving in until at the cashier all are doing a great job More

by Ingie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Nov 20, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the positive review!

November 15, 2020

Boucher Hyundai of Waukesha does a great job with customer service. They are upfront and honest. The people are courteous and very prompt in providing information. More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Nov 20, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to write this amazing review, Annie!

November 13, 2020

My low tire pressure light had been going on and off for about 2 weeks. When it first started, I stopped in at Boucher. They checked the tire pressure, but my light wasn’t on. Then I got there with the ligh More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez
Nov 13, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing, Abby!

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