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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,042 Reviews

2,042 Reviews of Boucher Hyundai of Waukesha - Service Center

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January 16, 2020

Took the car in on time and finished ahead of schedule. The service rep. was very helpful and friendly. Asked her some questions and she was informative. More

by DNAP13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jan 20, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing how Jean was able to be informative and helpful throughout your visit with us!

January 15, 2020

Tire concerns covered by warranty. Work was done on time. Car was multi checked replaced cabin air filter. Very satisfied customer as always they are very efficient More

by GZINDLER
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Jan 16, 2020 -

Boucher Hyundai of Waukesha responded

We are glad we were able to provide you with fast and efficient service!

January 15, 2020

Appointment was for an oil change and tire rotation. Everything was completed in about one hour, and was clearly explained. Very satisfied with the service and prompt time. More

by JAHENDRICK
Recommend Dealer
Yes
Employees Worked With
Alicia Gunter
Jan 16, 2020 -

Boucher Hyundai of Waukesha responded

We are thrilled you had a fast and efficient oil change and tire rotation here at Boucher!

January 14, 2020

Service needed to repair dealer error Had to return to correct error by service dept. Oil filter not properly secure at time of oil change. No response to my statement about my stained d More

by WALLYB0
Recommend Dealer
Yes
Employees Worked With
John Diez
Jan 16, 2020 -

Boucher Hyundai of Waukesha responded

We are very disappointed to hear about the situation you have described. Unfortunately, we are unable to find your name in our system. When you have the opportunity, please contact our Service Manager, John Diez, at 262-522-1000 so we can rectify the situation. We hope to hear from you soon.

January 14, 2020

Very accommodating.well stocked waiting room, very clean bathroom, I felt cost very reasonable. Thanks looking forward to coming back didn’t mind the wait nice wash More

by Patsiok
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jan 16, 2020 -

Boucher Hyundai of Waukesha responded

We appreciate you taking the time to leave this review!

January 13, 2020

If its weird to love Jean Somers, I am in trouble. Each encounter is positive and keeps me safely on the road. She has a winning personality and always points out the smaller sevices that extend the life o More

by WENDELLYN
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jan 13, 2020 -

Boucher Hyundai of Waukesha responded

We are glad you enjoy Jean's positive personality! Thanks for sharing!

January 11, 2020

Came in for oil change. Friendly personnel. Timely service. Comfortable service waiting area. Coming back for service in the future. I would recommend to friends. More

by laura.kloth
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Sommers
Jan 13, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing, Laura! We look forward to your next visit!

January 11, 2020

Great service and communication. Service department is very easy to work with. I appreciate how easy it is to get maintenance taken care of every time More

by MARIA OLIG
Recommend Dealer
Yes
Employees Worked With
Not sure of the young woman’s name but she was great
Jan 13, 2020 -

Boucher Hyundai of Waukesha responded

We are glad you appreciate the service Boucher prides itself on, Maria!

January 11, 2020

Great service. Vehicle was ready when promised. Washed exterior and cleaned interior. Loaner car was ready for me. I have always returned to dealer for my service. More

by INFO77
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Jan 13, 2020 -

Boucher Hyundai of Waukesha responded

We appreciate this review and your business!

January 10, 2020

Great Service Dan Doble is my service guy! He always takes the time to help me out when there's something going on with my car. This time is was new tires and he More

by ENEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Boucher Hyundai of Waukesha responded

It is so awesome to hear Dan and the rest of the Boucher Service Department are able to take care of all your vehicle's servicing needs! We look forward to your next visit!

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