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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,040 Reviews

2,040 Reviews of Boucher Hyundai of Waukesha - Service Center

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March 25, 2022

Quick turnaround time for my scheduled maintenance. I was in and out in less than an hour. The cookies are a nice touch! Thanks! More

by MINOUYE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Diez, Jean Sommers
Apr 07, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much for the great review! We appreciate your business.

March 24, 2022

On time, friendly, efficient service. Waiting on a call back regarding an issue and am hopeful for resolution! More

by NICHOLEMARIE723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez, Jean Sommers
Mar 24, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for trusting us with your vehicle! We appreciate the opportunity!

March 24, 2022

Always professional and they take the time to listen to you and make sure that they answer your questions More

by OASEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 07, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for the wonderful review! We appreciate your business.

March 23, 2022

Boucher always does a nice job, great service and seem to be honest about work to be done. I was late getting there but Jean was able to fit me in which was greatly appreciated. More

by GloCarCare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate the review!

March 22, 2022

Small and unassuming with an attitude of “I would rather be some where else and doing something else. So don’t bother me - go away” More

by Dcjprof
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 25, 2022 -

Boucher Hyundai of Waukesha responded

We're very surprised to hear this, as we've never received this feedback about Jean before. That said, everyone has a bad day, and maybe that was the case on this day. We apologize and hope you'll give us another change in the future. We're sure you won't have the same experience. Thank you.

March 21, 2022

The customer service is very good. Jean does a great job and tries her best to make things work for you when your car needs something. More

by Shockersfanwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

We appreciate you noticing! Thank you!

March 16, 2022

Friendly service and very fast. I was happy with my service and the free car wash!! More

by Valisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and a the lady who likes unicorns. Sorry I forgot her name. , Andy Bartolotta
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

Gotta love a few wash! Thank you for the review!

March 16, 2022

Great service. Sales department not so much. Under valved my car on either a trade to purchased a new car or a cash offer. Note I purchased my vehicle from this dea More

by WYNDBRIER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Boucher Hyundai of Waukesha responded

We're sorry we weren't able to agree on a value for your vehicle. We use 3rd party software to provide us with up to the minute information on the current value of vehicles. The information is often changing and hopefully it will adjust itself so that we can agree on the same value in the future. We appreciate your business. Thank you.

March 14, 2022

Unfortunate experience with blown engine but turned out great with the help of Alex Hanson More

by bp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hanson
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for the review! Happy to help!

March 10, 2022

I loved the service received after car needed to be towed before actual appointment . I loved how fast the car was actually worked on in the time received . I loved how Jean called to keep me updated on term More

by MARSHABALDWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for the great review! We appreciate it!

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