Boucher Hyundai of Waukesha - Service Center

Everything with my service was fine. The service staff was very kind. Disappointed in the car wash, it left hard water spots on my paint which have been very difficult to get off, since my car sat with ha was very kind. Disappointed in the car wash, it left hard water spots on my paint which have been very difficult to get off, since my car sat with hard water droplets in the sun so they dried hard onto my vehicle. More

I was amazed. I was having such a difficult time with Holiday Automotive I had to speak to a mgr to try to get the mirror shipped down to Waukesha, so I wouldn’t have to drive way up there again. Colin Holiday Automotive I had to speak to a mgr to try to get the mirror shipped down to Waukesha, so I wouldn’t have to drive way up there again. Colin from Hundai immediately took it under his wing and arranged everything. Bringing it in for the mirror replacement, the service advisor was also great and very courteous. What an awesome service department. They should be awarded, if not at least praised, for their superb service. Thank you. More

Everyone is extremely nice and pleasant to work with. Responses have been pretty prompt and positive. I wouldn't hesitate to do business with Boucher Hyundai again. Responses have been pretty prompt and positive. I wouldn't hesitate to do business with Boucher Hyundai again. More

Pleasantly pleased by the friendly service I received from the Service Desk Representative, Jean Sommers and how she kept me up to date on what was happening with my car. Received updates and recommenda from the Service Desk Representative, Jean Sommers and how she kept me up to date on what was happening with my car. Received updates and recommendations as to what my car needed. Very well trained in customer service, joy to work with Jean. More

Thanks to Brandon. He got my car in for an emissions issue and completed the repairs in a timely fashion even though we did not have an appointment for service issue and completed the repairs in a timely fashion even though we did not have an appointment for service More

The service technician was rude. We have been working with him for quite sometime and find he has not been returning calls and dropped the ball on a warranty repair. This last service he told me the tota with him for quite sometime and find he has not been returning calls and dropped the ball on a warranty repair. This last service he told me the total and when I asked if the oil change should be covered under the pre-paid maintenance, he snapped, “how should I know you have pre-paid maintenance if you don’t tell me.” 1) I always tell the service tech when I schedule the appointment so they can make note and 2) we have been bringing the vehicle to you since we bought it new from you. I imagine this should be noted in our account somehow. More

Andy Bartalatta was most helpful with our first visit to the dealership. Very professional and courteous. Will be coming back. Also will be recommending to friends. the dealership. Very professional and courteous. Will be coming back. Also will be recommending to friends. More

Great staff and timely service with very good turn around time within window discussed. From drop off to pick up, very impressed with everyone I met there. time within window discussed. From drop off to pick up, very impressed with everyone I met there. More

I arrived 10 minutes early. They were ready for me and answered my questions about my new vehicle. Service was completed ahead of schedule and I was texted. Jean appeared moments later with my keys and in answered my questions about my new vehicle. Service was completed ahead of schedule and I was texted. Jean appeared moments later with my keys and information. More