Boucher Nissan of Waukesha

The people working in the service department were all I really interacted with, but they were all professional, nice, and knew what they were talking about and how to talk to me about it. really interacted with, but they were all professional, nice, and knew what they were talking about and how to talk to me about it. More

I was very pleased with the way they handle my card. I want to thank you very much I want to thank you very much More

Called multiple times to speak with someone in service, finally got through after the 5th time calling. I found out today that the warranty for the extended cat transmission expired in Feb 7,2024 my car ha finally got through after the 5th time calling. I found out today that the warranty for the extended cat transmission expired in Feb 7,2024 my car has 79,678 miles on it and the transmission should not be going out already, I brought it in a few years ago because my rpms were going crazy when I get to 70-80mph they said nothing was wrong because the computer said so. I believed them because they are the Mechanic, but now a few years later and it’s worse than before and more than likely needs to be replaced. the person I spoke with today was not the greatest help and said “unfortunately there is nothing we can do your warranty is up” when he should of said well since you don’t have your warranty would you like to schedule a diagnostics so we can see what’s wrong or say try reaching out to Nissan consumer affairs and see what your options are because this is a known problem in 2016 Nissan Sentra’s. If service at this facility hasn’t gone down hill over the years. My husband and I both have Nissan’s and are re thinking about ever bringing them back. More

Everyone was very friendly and they were more than happy to help me with my issue and any questions I had. Will definitely return in the future to help me with my issue and any questions I had. Will definitely return in the future More

Hoping they will honor the oil changes for longer than a year, as owner works from home. Also waiting for a refund check. If all this happens, I will be completely satisfied year, as owner works from home. Also waiting for a refund check. If all this happens, I will be completely satisfied More

They were very efficient and courteous when I was there. All my questions were answered. All my questions were answered. More

Always an honest service place to service my Nissan Maxima. Never push me to do more than what is needed or at least tells me so I can budget for it!! Maxima. Never push me to do more than what is needed or at least tells me so I can budget for it!! More

Boucher Nissan takes good care of me and my car. Service does a great job answering my questions. I have a higher level of confidence with the Boucher team. Service does a great job answering my questions. I have a higher level of confidence with the Boucher team. More

La atencion por parte de el personal de todas lasa areas fue excelente,todo el personal fue muy cordial fue excelente,todo el personal fue muy cordial More

well, went for oil change, end up with need to replace oil pan, but worse part about it was no one really communicated about the time was gonna take... i had to call and ask about it. other issues i ask oil pan, but worse part about it was no one really communicated about the time was gonna take... i had to call and ask about it. other issues i asked to be checked were not addressed/tires presure, battery check. on paperwork was marked not passed brake fluid/ no explanation. why would i need replacement on 2 year old car? lack of communication¡ More