Boulevard Cadillac

Outstanding Customer Service: I had the pleasure of working with Ameed Hussein, Service Advisor, and I cannot thank him enough for the support he gave me throughout my entire vehicle repair process. Fr working with Ameed Hussein, Service Advisor, and I cannot thank him enough for the support he gave me throughout my entire vehicle repair process. From start to finish, Ameed was incredibly communicative, patient, and thorough in explaining every step. Even though AAA caused the damage and made things difficult, Ameed went above and beyond to coordinate everything with my vehicle warranty so the repairs could be handled properly. What stood out the most was how much he took the time to educate me on the process, making sure I felt informed and reassured instead of overwhelmed. He truly advocated for me and made a stressful situation so much more manageable. I am extremely grateful for his professionalism, dedication, and kindness. If you ever find yourself needing someone who will genuinely look out for you and guide you through the repair and warranty process, Ameed is the one you want by your side. ⭐⭐⭐⭐⭐ More

Russell, was a very nice, knowledgeable salesperson, who went above and beyond through the sales transaction, he also explained how to use some of the options in the car that we were not familiar in using a went above and beyond through the sales transaction, he also explained how to use some of the options in the car that we were not familiar in using and locating them, he also did not use those typical pressure sales tactics that most car salesmen use. And the dealership treated us as if we were royalty, also upon arriving at the dealership, Russell came out to the parking lot to greet us with a friendly handshake, I would go out of my way to recommend anyone wanting to buy a Cadillac to go to Boulevard Cadillac. They offered the highest price for my older 2000 Ford Mustang trade in and a great deal on a certified pre owned Cadillac. I would or will buy there again. More

Jarred was fantastic Jared was more than helpful I was missing some key things for a trade-in and they worked around it and sold me a wonderful car Jared was more than helpful I was missing some key things for a trade-in and they worked around it and sold me a wonderful car More

Helpful addressed needs All were very helpful addressing needs and follow through. When my sales guys wasn't in Ray & Bennie were helpful and David followed up when he return All were very helpful addressing needs and follow through. When my sales guys wasn't in Ray & Bennie were helpful and David followed up when he returned overall great experience from all! More

Car shopping and purchase made eady As a senior older woman I was very nervous about car shopping and making a purchase but Boulevard Cadillac took away those apprehensions and was cordi As a senior older woman I was very nervous about car shopping and making a purchase but Boulevard Cadillac took away those apprehensions and was cordial and accommodating in every way. My internet sales representative, Lillian, showed me the vehicle I was interested in, took her time in explaining the many new tech. options, safety and comfort items, color choices, and interior options. I did not feel the pressure to purchase, went home to deliberate, came back for a second look and ask some question and again had such a good experience I purchased the 2017 XT5. Well done Boulevard Cadillac! The price was reasonable and I didn't feel pressure to add on extras. Thank you for helping me buy my new car. More

I made contact with Wally on the Internet. He was upfront with a reasonable price and professional. After I arrived at the dealership and met Wally I found him very courteous and friendly. He went out of his with a reasonable price and professional. After I arrived at the dealership and met Wally I found him very courteous and friendly. He went out of his way to ensure my wife and I were satisfied. It was the most relaxed I have ever been buying a car. We are very happy with the car and the deal. Wally is surely a credit to your organization. He has been in contact with us after the deal to ensure everything is fine with the car and said to call him with any questions. We appreciate his attention. More

Boulevard Cadillac has always did a "great" job in the past when we brought our 2006 cadillac in for service, and after purchasing our 2013 XTS we received more excellent service from all those inv in the past when we brought our 2006 cadillac in for service, and after purchasing our 2013 XTS we received more excellent service from all those involved in that transaction. Thank you for the Royal Treatment It was a pleasure buying our new vehicle. We give you 5 Smiles More

My initial contact with Wally McGolden was through the internet. He was very knowledgeable and answered my questions, as well as promptly returned phone calls and emails. He provided accurate and consiste internet. He was very knowledgeable and answered my questions, as well as promptly returned phone calls and emails. He provided accurate and consistent details and pricing information and there was no back and forth game playing that usually occurs when purchasing a vehicle. When I did go to the dealership to complete the transaction, I got exactly what I expected and at a very fair price. It was a pleasure working with Wally. I was also impressed with the professional atmosphere of the dealership and the friendliness of the other staff with whom I came in contact. My entire experience with Boulevard Cadillac was VERY favorable! More

I am now satisfied with the dealer after the service rep Ted was so kind to explain my issue with my vehicle. Much appreciated to get a courtesy call. Ted was so kind to explain my issue with my vehicle. Much appreciated to get a courtesy call. More