Bowditch Ford - Service Center

They are always ready to help when I have a problem. Al the service tech is very understanding about where I live and how long it can take for me to get there Al the service tech is very understanding about where I live and how long it can take for me to get there More

This is the worst service center I have ever been to. One time, the gave me my truck back with my keys and the keys for SOMEONE ELSE’S vehicle in the cup holder. More recently, I went in for a full servi One time, the gave me my truck back with my keys and the keys for SOMEONE ELSE’S vehicle in the cup holder. More recently, I went in for a full service, after which they lost two screws to my oil pan splash guard. I only noticed this when I felt something dragging and looked under my truck to find the splash guard dragging. When I returned to the service center for this two minute problem (of their creation) it took them over twenty minutes to look at the truck, at which point they informed me they didn’t have the parts needed, removed my splash guard, and told me to come back…ALL without giving me a single apology. THEN, when I was ten minutes away from the service center they called me because THEY had left a dealers plate in my truck on the passenger seat and asked me to return, instead of waiting for me to come back the next day when they were going to fix my splash guard problem. Hands down, the worst service and customer support I have ever received from ANY customer service agency. Truly terrible not to mention expensive. Would not recommend More

Even though my car was a piece of crap. ...Al is always thorough and does his best for me! ...Al is always thorough and does his best for me! More

Experience was great It's was great It was great It was great It was great great It was great More

Always liked and appreicated the service I have recieved. Very friendly customer service. Thank you. Very friendly customer service. Thank you. More

Everyone at Bowditch Ford were very friendly and courteous. Hsve been going to Bowditch since I have owned this car and will continue to Will not take it to Barton Ford they treated me with dishon courteous. Hsve been going to Bowditch since I have owned this car and will continue to Will not take it to Barton Ford they treated me with dishonesty and lied to me Like Bowditch very much service manager is a very nice person More

Told me the state inspection wouldn't pass because of a nail in the sidewall. No nail when vehicle left my possession, got a low pressure warning about an hour after they got the vehicle. They accepted r nail in the sidewall. No nail when vehicle left my possession, got a low pressure warning about an hour after they got the vehicle. They accepted responsibility once that was pointed out. Damaged wheel while replacing tire, replaced wheel as well. I was forced to buy a new tire for the other side for uniformity - requested for it to be done at same time, didn't happen, had to come back two days later. More

Appreciate Tristan getting me in the same day to service my car. Thank you alot my car. Thank you alot More

Just had inspection. All great … appt went smoothly and timely. Always go thru Al. He is the best All great … appt went smoothly and timely. Always go thru Al. He is the best More

Great communication from the service department as well as the young lady that accepted my payment for service! as the young lady that accepted my payment for service! More