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Bowditch Ford - Service Center

Newport News, VA

4.5
555 Reviews

555 Reviews of Bowditch Ford - Service Center

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August 20, 2025

Bowditch did a good job with the service as requested how ever the Technician got in my truck with oil or grease on his shoes that the dealer had to have the carpet and pads cleaned. More

by NONE25
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

I was interested in selling a vehicle. I filled out the information online and was made an offer. I stopped by the dealer and in 30 minutes the transaction always complete. They even gave More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Lisa Trower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
August 19, 2025

The service department was friendly, professional, and efficient. They explained everything clearly and had my car ready sooner than expected More

by CHELSEA.REICHERT93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April and Josh Ware
August 19, 2025

I have been bringing my car to your service center since I bought it in 2019. I have never had a bad experience until the last two times. This time I was extremely disappointed because a mechanic locked my More

by bliberta82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Why did the price of the works go up by $45 dollars since the last time I came in April? More

by lew757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristen Brannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

The service was good it was fast. The service is clean. Al kept me informed about my car. More

by sgmills659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

I can honestly say. The trust here !! None at all. I was told that they weren’t even required to update me any further on my vehicle considering it was there through More

by Horseman2beat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna. And. Walter.
August 16, 2025

Great service at the Service Department! Supper helpful and very pleased with service. We’ll be back! More

by HAMMER2396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Service center, people are nice, understanding and friendly Love working with Al. Waiting time to me is never long. More

by vrozecki
Recommend Dealer
Yes
Employees Worked With
Al
August 16, 2025

Friendly, fast and amazing, love this Ford team! Made tye appointment the day before. Got the earliest one and out in an hour! More

by LorraMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April!
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