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Bowie Chrysler Dodge Jeep Ram
Bowie, MD
925 Reviews
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925 Reviews of Bowie Chrysler Dodge Jeep Ram
November 18, 2015
Excellent sales and delivery experience What I bought: I was looking for a kitted out "work truck", so RAM 2500 with 6.4L, big boy box, 4.10, AUX switches, sprayed etc. But no SLT stuff/flu What I bought: I was looking for a kitted out "work truck", so RAM 2500 with 6.4L, big boy box, 4.10, AUX switches, sprayed etc. But no SLT stuff/fluff, just barebones hauler. How I got it: I found this truck by looking on Ram's locator and AT. I live in freaking Pennsylvania, but you know it can be hard to find the right truck. Who: I reached out to Gary through email regarding the "actual" price. I wanted to know which rebates were included and if I was eligible for them. It took him about a day, and he responded with a neat breakdown of the fees , which was... Allowance $40,910 $29,500 Documentation Fee $300 State and Local Taxes $444.60 License and Fees $220 Less Incentives Trade Payoff - $4000 $27,500 Your Total Price *$35,876.60 *Now* How many dealers would do this over the email or phone? Just about none. I knew what I wanted and what numbers I was comfortable with. With just the numbers we went back and forth a little bit (twice) until we were both comfortable. I filled out a credit application online so they ran my credit and gave me a good APR. I was advised to come down the same day since they were closing some sort of interval of sales: similar to shopping at the last day of the month. I drove down to Maryland from PA that night and was greeted by Gary. Mind you, I never talked to this guy on the phone...Clean and professional place. The truck was clean, parked and waiting in the front. We ran through some paperwork and I started moving my stuff from my truck. Donna in finance handled paperwork. Everything went as planned, with very slight amendment to APR rate .09% increase. All numbers matched up, no surprises. Just boring paperwork with numbers we already agreed on. 100% honest work from both Gary and Donna. Other dealers would only give me numbers and rebates used if I came in. And we tried that. They wanted to rip us off really badly and put us in a bad financial situation. Oh, the stories they'd come up with as if I don't know how to manage money. TLDR; Gary+company were great! He worked with me to get all numbers square in advance. I like this because it helps me align what I can afford with my budget at my own time. Set it all up entirely through email...How's that for ya? I went *IN* to local dealers and they couldn't treat me that well. I'm gonna return to this place, or wherever Gary is at least, to buy my next truck. Big ups to Gary + Donna ! I love my 2500, gonna pull this weekend :) More
by araw0727
Employees Worked With
Donna in finance, Gary Bearor
November 15, 2015
Condescending and patronizing My daughter went in to make her first purchase of a car and ended up with a person who simply didn't understand how to listen or engage. Buying your My daughter went in to make her first purchase of a car and ended up with a person who simply didn't understand how to listen or engage. Buying your first new car should be an exciting experience - not one that you dread and belittles you. I recommend that Ourisman spend some time teaching their salesmen how to engage with their clients in a thoughtful and supportive way. The old school methods of the used car salesman simply no longer work in a world where information on price and expectation are available at the touch of a button. More
by NotSatisfied
Employees Worked With
Raymond Walford
November 12, 2015
Crappy customer service Rude and unprofessional. Had my car in the shop no less than four times for the same thing. Did not properly put brakes on my car. Don't ask for a ren Rude and unprofessional. Had my car in the shop no less than four times for the same thing. Did not properly put brakes on my car. Don't ask for a rental either! God forbid. More
by Chase7758
Employees Worked With
Brad, Steven Page
November 07, 2015
Best, Most Professional Experience Lauren and Ron were wonderful to work with. We had a bad experience with another Jeep dealer and they made the whole process a positive experience! Hi Lauren and Ron were wonderful to work with. We had a bad experience with another Jeep dealer and they made the whole process a positive experience! Highly recommend them!! More
by BeckyB
Employees Worked With
Ron Ward, Lauren Smith
October 09, 2015
Excellent service My Salesman was Eddie Johnson, Mr. Johnson waisted no time assisting my wife, and I purchase my 2012 Ramsey 1500 Larimer, and expedited the paperwor My Salesman was Eddie Johnson, Mr. Johnson waisted no time assisting my wife, and I purchase my 2012 Ramsey 1500 Larimer, and expedited the paperwork so we were in, and out, I highly recommend Mr. Johnson to service mine, or anyone's purchase of a vehicle! More
by The Hebrew 1234
September 07, 2015
Perfect Sale I really appreciate the help from Lauren Smith to purchasing my 06' Nissan Sentra. She actually went out of her way to help me to get the vehicle I ne I really appreciate the help from Lauren Smith to purchasing my 06' Nissan Sentra. She actually went out of her way to help me to get the vehicle I need for my everyday use. She was genuine, and treated me like an actual human being. Definitely knows how to do her job! More
by soprano93
Employees Worked With
Lauren Smith
August 18, 2015
Liars - can't be trusted! My son purchased a used Hyundai from Ourisman Dodge in Bowie Maryland. The check engine light was on for a bad TPS (Tire Pressure) sensor and he was t My son purchased a used Hyundai from Ourisman Dodge in Bowie Maryland. The check engine light was on for a bad TPS (Tire Pressure) sensor and he was told they would repair the issue if he bought the car and brought it back to service. He was also promised floor mats and told they would be available that weekend. The service department said the TPS light was bad and he had 2 nails in his tires. Coincidentally, my son had to add air to his tire every day. The rude service manager gave him an offer to replace either the TPS sensor OR the tire... but not both. Absolutely ridiculous. It's been several weeks and the floor mats are not available yet. Avoid this dealership at all costs! They are liars. Brandon Ritter is really good at selling cars but never returns phone calls as promised. More
by OurismanDodgeBowieSucks
August 13, 2015
BEST CAR BUYING EXPERIENCE Everyone there was great They went out of there way to make sure we got the best deal on the truck we wanted. I would highly recommend car or truck sh Everyone there was great They went out of there way to make sure we got the best deal on the truck we wanted. I would highly recommend car or truck shopping here!!!!!! More
by dan c.
Employees Worked With
Kevin Battle, Chris Johnson
August 09, 2015
Perfect Car Buying Experience Everyone there was extremely helpful and went out of their ways to get us the best deal and vehicle we could ask for!! I highly recommend car shopping Everyone there was extremely helpful and went out of their ways to get us the best deal and vehicle we could ask for!! I highly recommend car shopping here!! More
by gbressler
August 04, 2015
The worst Ann lacks communication skills. It took 3 says to get a simple repair done. I had to call her to get updates and she didn't return my calls. She di Ann lacks communication skills. It took 3 says to get a simple repair done. I had to call her to get updates and she didn't return my calls. She didn't even apologize for the poor service. If you have to take your car here for service please ask for Steven, he is excellent. More
by Dodgeman
Employees Worked With
Ann Gustafson, Steven Page
