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Bowser Hyundai
Beaver Falls, PA
354 Reviews
Bowser Automotive Inc. is a family owned and operated group of dealerships that began in 1983 by Mr. Gary K. Bowser. Over 30 years later, the Bowser brand has expanded to three locations and is home to not one, but TWO Hyundai dealerships located in both Pleasant Hills and Beaver Falls as well as several other brands. Mr. Bowser, along with his sons, Gary Jr. and Kurt Bowser, are proud to serve the Greater Beaver Falls and surrounding areas by providing quality products and top-rated services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 354 reviews
January 23, 2025
I’ve had two separate warranty repairs on my vehicle over the past two years, and both experiences were frustrating. Each time, it took over 8 months to get the repairs completed, and I had to escalate the i the past two years, and both experiences were frustrating. Each time, it took over 8 months to get the repairs completed, and I had to escalate the issue to the service manager both times. The service advisor failed to return my calls and messages (around 10 calls each time over the 8-month periods), forcing me to visit the dealership in person to get updates. On one occasion, after speaking with the service advisor in person, she told me the parts were available, and we could schedule the repair. However, when we called to schedule and plan for how long the repairs would take, they couldn’t give us a clear timeline. After making alternative driving arrangements for multiple days, I was later informed that the parts were no longer in stock and on national backorder. While the parts department was very helpful (they deserve 5 stars), the lack of communication and poor customer service from the service advisor was extremely disappointing. Once the vehicle was finally in for repairs, the work was completed promptly, but the overall experience left a lot to be desired. More
by Dave
Employees Worked With
Barb Monza
November 29, 2024
Staff was friendly and accommodating. The only issue I had was verifying a few questions I had about what to bing to the appointment. Left two message and did not get a return call. I wa The only issue I had was verifying a few questions I had about what to bing to the appointment. Left two message and did not get a return call. I was lucky that I brought everything I needed. More
by Cyndi
Employees Worked With
Ashley Menges, Barb Monza, Joshua Kertes
November 09, 2024
Hope the service gets better. I had an appointment at 9am. And never took my car until 9:35am. Just need to get better at staying on schedule. Or at least tell me it’s going to I had an appointment at 9am. And never took my car until 9:35am. Just need to get better at staying on schedule. Or at least tell me it’s going to be a little bit longer instead of me siting there waiting and waiting. More
by Djason521
Employees Worked With
Barb Monza
