Bowser Hyundai

Be highly alert when negotiating financing at this dealership. They use standard math manipulation tactics to quietly inflate the final price of their used cars.They focus entirely on your target mont dealership. They use standard math manipulation tactics to quietly inflate the final price of their used cars.They focus entirely on your target monthly payment instead of the vehicle's actual out-the-door price. By stretching the loan term from 60 to 72 months, they make a higher price look affordable. This tactic adds thousands in extra interest.They also practice 'payment packing.' This means sneaking extended warranties and paint protections directly into the monthly payment quote without asking. Always demand a line-by-line itemized breakdown before signing any paperwork."5 Ways Dealerships Manipulate the NumbersPayment Packing: Bundling optional warranties into monthly quotes.Term Stretching: Lengthening loans to hide higher prices.Focus Shifting: Pushing monthly costs over final totals.Trade-In Lowballing: Devaluing your vehicle to pad profits.Fee Padding: Sneaking in expensive dealer prep charges.When negotiating a deal, consider these factors to calculate the true cost of the vehicle:The advertised price versus the out-the-door quote.Specific dealer fees or add-ons listed in the breakdown.The difference between dealer financing and a pre-approved bank loan. More

They are efficient, professional friendly and reliable. The waiting area is clean, comfortable and they provide beverages and snacks. The waiting area is clean, comfortable and they provide beverages and snacks. More

I’ve had two separate warranty repairs on my vehicle over the past two years, and both experiences were frustrating. Each time, it took over 8 months to get the repairs completed, and I had to escalate the i the past two years, and both experiences were frustrating. Each time, it took over 8 months to get the repairs completed, and I had to escalate the issue to the service manager both times. The service advisor failed to return my calls and messages (around 10 calls each time over the 8-month periods), forcing me to visit the dealership in person to get updates. On one occasion, after speaking with the service advisor in person, she told me the parts were available, and we could schedule the repair. However, when we called to schedule and plan for how long the repairs would take, they couldn’t give us a clear timeline. After making alternative driving arrangements for multiple days, I was later informed that the parts were no longer in stock and on national backorder. While the parts department was very helpful (they deserve 5 stars), the lack of communication and poor customer service from the service advisor was extremely disappointing. Once the vehicle was finally in for repairs, the work was completed promptly, but the overall experience left a lot to be desired. More

Dealer was able to get me an appointment quickly for a check engine light issue. Back on the road the same day. check engine light issue. Back on the road the same day. More

Service was fast and efficient. Waiting area is exceptional, very clean and comfortable. Service personnel very friendly. Waiting area is exceptional, very clean and comfortable. Service personnel very friendly. More

Always friendly service and great to deal with. Vehicle is brought back to me all washed up. Vehicle is brought back to me all washed up. More

Staff was friendly and accommodating. The only issue I had was verifying a few questions I had about what to bing to the appointment. Left two message and did not get a return call. I wa The only issue I had was verifying a few questions I had about what to bing to the appointment. Left two message and did not get a return call. I was lucky that I brought everything I needed. More

Dealership performed oil change an rotate tires plus overall review of vehicle in good time overall review of vehicle in good time More

Hope the service gets better. I had an appointment at 9am. And never took my car until 9:35am. Just need to get better at staying on schedule. Or at least tell me it’s going to I had an appointment at 9am. And never took my car until 9:35am. Just need to get better at staying on schedule. Or at least tell me it’s going to be a little bit longer instead of me siting there waiting and waiting. More