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Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,219 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,219 Reviews of Bozard Ford Lincoln - Service Center
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January 30, 2015
Service and warranty work Very prompt and friendly service addressing all my concerns and some. Service advisor discussed all the items fully and had work done in very timely Very prompt and friendly service addressing all my concerns and some. Service advisor discussed all the items fully and had work done in very timely fashion. Work included couple recalls, regular service and warranty work to brakes. More
by Ahti
January 24, 2015
They are #1 in my book My experiences from sales to service have been nothing but excellent. On my most recent visit, they corrected a vibration when braking and washed my t My experiences from sales to service have been nothing but excellent. On my most recent visit, they corrected a vibration when braking and washed my truck. More
by Davey Crocket
Employees Worked With
January 24, 2015
Repair of 2009 Lincoln Town Car Took my car to Bozard after hearing an engine noise. Marcia Nelson did an excellent job of scheduling service and letting me know what the problem was Took my car to Bozard after hearing an engine noise. Marcia Nelson did an excellent job of scheduling service and letting me know what the problem was and when it would be repaired. The work was done in a timely manner and to my complete satisfaction, thanks to Marcia and the fine service technicians. More
by sawatg
Employees Worked With
January 24, 2015
Excellent Service From the time we walked in the door until the time we left we felt like the only customer. We were greeted as soon as we arrived. We were promised o From the time we walked in the door until the time we left we felt like the only customer. We were greeted as soon as we arrived. We were promised our car would be ready in 1 hour and that it was. The car even came out washed. Thank you Bozard Ford. You're the best! More
by Florida Mom
Employees Worked With
January 24, 2015
Great Service! Marcia was very polite and helpful while scheduling my appointment for service. She kept me informed with the progress of the repairs and made the who Marcia was very polite and helpful while scheduling my appointment for service. She kept me informed with the progress of the repairs and made the whole experience hassle free. Marcia definitely has a beautiful glow and it shows in her work as well! More
by BFT11
Employees Worked With
January 23, 2015
Best Service and the US If you want the best customer service and service on your vehicle come to Bozard Ford. Marcia and the service team do a phenomenal job taking care of If you want the best customer service and service on your vehicle come to Bozard Ford. Marcia and the service team do a phenomenal job taking care of my needs. More
by starantino
January 23, 2015
Quick Lane not so quick I made a 10:00 appointment for an oil change on my car. It took an hour and 45 minutes. While the work seems fine, the time seems excessive for a "qui I made a 10:00 appointment for an oil change on my car. It took an hour and 45 minutes. While the work seems fine, the time seems excessive for a "quick" lane. More
by David
January 22, 2015
Great team at Bozard!! Great service .... fast, friendly and always reliable! Plus the lounge area is so very nice and comfortable...enjoyed the coffee and snacks as we wait Great service .... fast, friendly and always reliable! Plus the lounge area is so very nice and comfortable...enjoyed the coffee and snacks as we waited for our car to be serviced. More
by C T
Employees Worked With
Nathan Dippy
January 20, 2015
Excellent in all aspects! Excellent all the way around! Repaired promptly and correctly the first time. Warranty work, so there was no charge. Service writer, Jeff, was frie Excellent all the way around! Repaired promptly and correctly the first time. Warranty work, so there was no charge. Service writer, Jeff, was friendly and professional. Shuttle drivers were as friendly as could be. No question this service department is top-notch! More
by GMB
Employees Worked With
January 14, 2015
The best surprise is no surprise I took my 2013 Fusion Titanium in for a routine oil change service to maintain the maintenance as suggested. I am off lease soon, so while my oil was I took my 2013 Fusion Titanium in for a routine oil change service to maintain the maintenance as suggested. I am off lease soon, so while my oil was being changed, I spent the time with my favorite sales representative Henry Rowe determining the selection of my next vehicle and whether I would buy or lease as part of the decision. After investigating a myriad number of models, options, incentives and considerations, I selected a 2015 Lincoln MKZ as my next vehicle (which will be our 3rd MKZ in recent years). My wife has a 2013 Lincoln MKX and she loves driving it. Bozard is the only dealer we choose to do business with and Ford/Lincoln are the only brands we ever consider. Doing business with Bozard is a pleasant and enjoyable experience, whether selecting a new vehicle or servicing one we currently drive. We love the attention, personal care and relationship we've built up with Bozard over the years and look forward to continuing to do business with them for many years to come in the future. Dr. Bob Touro, Jacksonville, FL More
by btouro
