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Braman BMW Miami - Service Center

Miami, FL

4.6
1,149 Reviews
Call Service Center (786) 577-5220

1,149 Reviews of Braman BMW Miami - Service Center

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June 17, 2025

Had a great experience thanks Bistmark as always. Super helpful, patient, and made the whole process smooth and stress-free. Highly recommend working with them! More

by GRETHELJ11
Recommend Dealer
Yes
Employees Worked With
Bistmark Guerrero
Report | Print
Jun 17, 2025 -

Braman BMW Miami responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 17, 2025

With Igarza everything goes smoothly. He provides me a good treatment as a client . Thanks More

by ALFRESIMON
Recommend Dealer
Yes
Employees Worked With
Juan Igarza
Report | Print
Jun 17, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 16, 2025

The entire service process was easy and pleasant. I recommend getting one’s car serviced here. More

by CHRISTINE.LESPERANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
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Jun 16, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 15, 2025

Excellent dealership but overpriced but all work done well in a timely manner as promised More

by MBDRESSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Jun 15, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 15, 2025

This company takes care of my problems, and fix may right time, I love this company, will tell my friends.. More

by Rasta fari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neikeends Betancourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cleverton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 14, 2025

Mini service Terrible management/questionable service technicians. Untrustworthy location refuse to answer questions about inconsistencies. More

by EVMELITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Marte, Chris Vicioso, Daniel Morales
Report | Print
Jun 18, 2025 -

Braman BMW Miami responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

June 13, 2025

Excellent service, friendly staff, smooth process—made servicing my vehicle easy and enjoyable. Highly recommend! More

by MICHAEL_ACOSTA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José padron
Report | Print
Jun 13, 2025 -

Braman BMW Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 12, 2025

The service dept is the best in Miami. Gus the manager is amazing. ☆☆☆☆☆ Great people More

by HOWARDK166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jun 12, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 11, 2025

Always great service at Braman BMW , thank you for always treating us customers with the upmost respect. More

by vin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept - Daniel
Report | Print
Jun 11, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 11, 2025

Excellent service every time. My advisor is amazing and helps me with everything I need. Thank you, Bismar, you are the best. More

by ANEURIS.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismar, Guerrero
Report | Print
Jun 11, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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