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Braman BMW Miami - Service Center

Miami, FL

4.6
1,041 Reviews
Call Service Center (786) 577-5220

1,041 Reviews of Braman BMW Miami - Service Center

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March 20, 2025

Great people great you go there and they take care of you fast and friendly and my service man Andrey is great More

by OCEANFRONTBLUEREALTY.JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey
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Mar 21, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear Andrey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Very thorough. First class service. I appreciate the loaner. Great warranty coverage. I would recommend. More

by JMILER.PORSCHEMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Padron
Report | Print
Mar 21, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! Jose and our team sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Service made and was delivered with flays in the reading systems controlling oil pressure of the tires and others to mention few . How can I trust service made with alarms showing when turning on the engin More

by FAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrey Lopes
Report | Print
Mar 21, 2025 -

Braman BMW Miami responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you, Luis Matos Service Director Braman BMW Miami

March 20, 2025

As always the experience at Braman is top notch. Ben Ferrer, the service advisor was also very helpful and was able to get my issue resolved quickly. The best part is they send you a video of the te More

by MVINAS425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ferrer
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Mar 21, 2025 -

Braman BMW Miami responded

It's great to hear that Ben was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Maruf was fantastic and expedited my service. It was an awesome experience. The work was completed in short time frame More

by Tphanlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf
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Mar 21, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maruf met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Great customer service, the team is polite, personalized attention, courtesy, impecable personnel and very nice facilities More

by RIC2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
Report | Print
Mar 21, 2025 -

Braman BMW Miami responded

Ric, Thanks for sharing your thoughts about your experience with Braman BMW Miami. Bismarck and our team appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Great service specially from Jomar as always. However, the delivery of the car was delayed for almost 1 hour. More

by TINEZ00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jomar Orozco
Report | Print
Mar 21, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jomar met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Andrey is truly the best advisor! I wouldn’t go to anyone else. He is always respectful, helpful, and a pleasure to work with. More

by LAKENGARCIA887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
Report | Print
Mar 21, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear Andrey and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Excellent service and quality personnel makes you feel comfortable and trust in the quality of the work. More

by ALEXECASTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasser Darwich
Report | Print
Mar 21, 2025 -

Braman BMW Miami responded

Alex, Thank you! Nassar and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Braman has become my preferred Service Center. Nasser is a great Service Advisor and the Service Manager, Gus, was very helpful. More

by SJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly, Nasser, and Gus.
Report | Print
Mar 21, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. Gus, Nasser, and our team appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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