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Braman BMW Miami - Service Center

Miami, FL

4.6
1,040 Reviews

1,040 Reviews of Braman BMW Miami - Service Center

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March 14, 2025

From the beginning…to the last part of the process…everything is wonderful and the courtesy in general is permanent from the welcome to the …last step to get out … More

by RALTO1213
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel R Moreno
Mar 16, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 14, 2025

This dealership always provides me with great service! There attention to detail is consistently on point. More

by ACONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf Muchallah
Mar 16, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 14, 2025

Excellent service! Benjamin was very professional and clear, thank you for Asist me and explain all thinks in the best way possible. Very satisfied:) More

by Glenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Ferrer
Mar 16, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Benjamin and the team met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 13, 2025

Harvey Gonzalez, my service consultant, took care of all my needs. He’s very kind and professional. More

by CONTRARASJUANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
Mar 14, 2025 -

Braman BMW Miami responded

Juan, Thank you! Harvey and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 13, 2025

I always come by Braman BMW service because of the attention provided by their Service Advisor Bismarck…. He is very diligent and knowledgeable to work with. More

by CHUCHOARAUJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neikeends Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 13, 2025

He has always been excellent, very patient and understanding, and knows the system very well. More

by Manuel Labra
Recommend Dealer
Yes
Employees Worked With
Hernan (genius)
Mar 13, 2025 -

Manuel Labra responded

Hernan (genius) has always been great, vey patient and knows the system very well.

Mar 13, 2025 -

Manuel Labra responded

Hernan (genius) has always been very helpful, very patient, and knows the system very well. He is an asset for Braman Motors.

Mar 13, 2025 -

Braman BMW Miami responded

Thank you, Manuel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 13, 2025

Always having my needs met whenever I have an appointment. Staff is very nice and helpful. Always my first choice for my car needs More

by DAMIAN.RAMOSKGHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A,B
Mar 13, 2025 -

Braman BMW Miami responded

Thank you, Damian, for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 13, 2025

Mr. Jomar my service adviser is very kind, knowledgeable and respectful. 10/10 for Jomar, who makes my visits tolerable. The Rental Car Associates are also phenomenal More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jomar Orozco
Mar 14, 2025 -

Braman BMW Miami responded

Marc, Thank you for taking the time to share your thoughts on working with Jomar and our service team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 13, 2025

I had an absolutely horrible experience here, although it is usually decent. The service team member essentially forgot about my car after I reminded him twice to check. I spent 4.5 hours waiting when my c More

by JWOOTEN498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nasser Darwich
Mar 13, 2025 -

Braman BMW Miami responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Braman BMW Miami Team

March 13, 2025

Excellent customer service well organized service was done quickly. Recommends Braman Miami for all line of business More

by CAIN745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismack
Mar 13, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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