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Braman BMW Miami - Service Center

Miami, FL

4.5
1,109 Reviews
Call Service Center (786) 577-5220

1,109 Reviews of Braman BMW Miami - Service Center

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March 22, 2025

Every time I visit the service center I feel appreciated as a customer and they find a solution to my situation More

by DUNIACARIDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Camacho, Maykel Ortiz
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Mar 24, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 21, 2025

My experience was hassle free. I dropped off my BMW for service, in and out. More

by Kcaldwell307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy Osvaldo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 21, 2025

Fast and great service always responsive, my needs are always met and service is world class More

by stella8894
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
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Mar 24, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Stella, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 21, 2025

Very convenient, car was picked up at my work and delivered back at the same place some hours later. More

by F.OLEACOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleverton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maykel Ortiz, Paulo Santos
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Mar 21, 2025 -

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 21, 2025

Service advisor was extremely helpful everyone as always super nice and fast . Rental service was also fast and good More

by FS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel
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Mar 24, 2025 -

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

I took my car for a recall to fix something and Lester service was great and on top of that so got a present More

by NESTORPUG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester
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Mar 21, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lester and our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Always an exceptional experience! !! From vehicle drop off, to Bismarck Guerrero’s personal touch and attention, to loaner service…all of it, an overall smooth and pleasant process. Co More

by EDGARDO ARMANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
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Mar 21, 2025 -

Braman BMW Miami responded

Edgardo, Thank you for your business and this review. We're happy to hear Bismarck and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Outstanding Body Shop - My vehicle looks, feels, and acts like new… like nothing ever happened. Between getting the estimate and insurance approval, took a few weeks. By the time body shop started working More

by STANANAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Limatuj
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Mar 21, 2025 -

Braman BMW Miami responded

Stan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Javier, Erick, and our team met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Great people great you go there and they take care of you fast and friendly and my service man Andrey is great More

by OCEANFRONTBLUEREALTY.JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey
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Mar 21, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear Andrey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Very thorough. First class service. I appreciate the loaner. Great warranty coverage. I would recommend. More

by JMILER.PORSCHEMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Padron
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Mar 21, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! Jose and our team sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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