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Braman BMW Miami - Service Center

Miami, FL

4.6
1,034 Reviews

1,034 Reviews of Braman BMW Miami - Service Center

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June 08, 2025

Polite responsive professional I really enjoyed working with him. He always responds right away. always very courteous. He is a great asset to BMW More

by galina.churchill
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
Jun 08, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 08, 2025

Great customer service, no problem with getting a BMW loaner car, clean waiting area and great amenities More

by dan@customs-law.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Igarza
Jun 08, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 07, 2025

Israel Morales was very professional and helped me to get the service done and video tape the whole process More

by KARLITOWAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel morales
Jun 07, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 07, 2025

The service was friendly and fast. I was able to get my car serviced in less than 2 hrs. Meanwhile I was given a loaner car which I appreciated. More

by YESISAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
Jun 07, 2025 -

Braman BMW Miami responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 06, 2025

Outstanding, excellence, exceeding my expectations. Ben, my service advisor, always good communicator getting a job done. More

by VANESA.LACAPRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in Service
Jun 06, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 04, 2025

Thanks to the Service Advisor (Bizmark Guerrero) I always get treated with professionalism and always get my SAV on the time promised, and always being informed on the updates of the work being done. More

by Hrcmdmua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bizmark Guerrero
Jun 04, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 04, 2025

From the moment I Maruf my service advisor , by the way the very best , and the entire process of getting a loaner , the communication is fantastic , keep doing what you’re doing , great customer service More

by KARINA.ESQUIVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Martínez fantastic
Jun 04, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 03, 2025

Nice clean and comfortable waiting area! My adviser, Maruff is always a professional adviser whom I trust. More

by Rockprowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service adviser Maruff
Jun 03, 2025 -

Braman BMW Miami responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 03, 2025

A place where your not a number but a celebrated customer whose issue is never too small or large to fix. More

by ALBANY154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Velazco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Braman BMW Miami responded

Albany, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami. We look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 03, 2025

The attention was good and on time . My service provider was very helpful friendly and knowledgeable. More

by ALBERTSFINEJEWELERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleverton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director