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Braman BMW Miami - Service Center

Miami, FL

4.6
983 Reviews

983 Reviews of Braman BMW Miami - Service Center

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February 14, 2025

My service advisor Nasser provided the best service I have received in 20+ years @BMW! More

by AMWILSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasser
Feb 14, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words for Nasser and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 14, 2025

Maruf is spectacular! Always First Class and helpful with my cars. Also very convenient to work with. More

by SDCOPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Velazco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 13, 2025

The service advisor Mr. Andrew Lopez is amazing. The way he treat me as a customer is like I was a family friend. He takes his time explaining what are they going to do. Alw More

by REBELS0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Falcon
Feb 13, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad Andrew was able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 12, 2025

Very helpful staff and prompt. Enjoy working with this team. I would recommend all my friends. Always had great experience More

by UGUBUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismark - service
Feb 12, 2025 -

Braman BMW Miami responded

We are very happy to hear we provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

February 12, 2025

All the dealers staff have a very good relationship with the public and provide very good More

by EVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

February 12, 2025

Customer service is great. I just think $600 for a tire was a bit too much More

by KETTELYJ68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Feb 12, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

February 12, 2025

Maruf was great! ! Great service. I was in and out. I will recommend it to all my friends More

by MDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf
Feb 12, 2025 -

Braman BMW Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

February 12, 2025

He was courteous, attentive, professional and took the time to listen to my needs and was helpful in securing me a loaner vehicle. Five stars! More

by TRODRIGUEZTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

February 12, 2025

Excellent and Fast Service. Maruf is my service advisor and he took care of me as if I were his family member. I was provided with a loaner and my car was ready when promised. More

by mederosmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf Dib Muchallah
Feb 12, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maruf met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

February 12, 2025

Excellent service. Nasser is very friendly and committed. Car was due on time. Informative videos about the situation with the vehicle are awesome. More

by JOSE DORMOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasser Darwich
Feb 12, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience, Jose! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

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