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Braman BMW Miami - Service Center

Miami, FL

4.6
1,032 Reviews
Call Service Center (786) 577-5220

1,032 Reviews of Braman BMW Miami - Service Center

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February 26, 2025

Maruf and customer service was great. Assisted me with all our needs and concerns over our vehicle More

by RDIAZ106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruh
Report | Print
Feb 26, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Maruf and our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 26, 2025

Awesome service. All of the service provided was amazing. Thank you so much for taking care of my car More

by JUANDURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor González
Report | Print
Feb 26, 2025 -

Braman BMW Miami responded

Thanks, Juan, for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 25, 2025

Everything was good, no complaints, hope will be service like this one all the time More

by RADELDUPEIRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Viciozo was great
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Feb 25, 2025 -

Braman BMW Miami responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 25, 2025

While the service representative was professional, the overall experience at Braman is always terrible. It is not the level of service for a luxury vehicle dealer. I can’t wait to buy a non Braman vehic More

by ines_marrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody
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Feb 26, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback. We regret that our service did not meet your expectations. Customer satisfaction is our top priority, and we take accountability very seriously, and we recognize that the overall experience fell short of the high standards we strive to uphold. We would appreciate the opportunity to understand more about your concerns and work towards a resolution that ensures a better experience moving forward. Please feel free to contact us directly so we can address any specific issues and earn back your trust. We value your input and are committed to improving our service. Thank you, Luis Matos Service Director

February 25, 2025

Barbara is amazing to work with. She provides great service and makes sure you are taken care of More

by Andrew
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Francisco
Report | Print
Feb 25, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Barbara always delivers a great experience. We appreciate the five-star rating, Andrew. Thank you for your business. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 25, 2025

Barbara helped me a lot with my visit she was great I definitely recommend her More

by BMATUTE873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Feb 25, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with Barbara and our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 25, 2025

Good customer service! Friendly and fast attention. Waiting time was perfect! Excellent personal to delivery car More

by MANULAZZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeasiel Alvarez
Report | Print
Feb 25, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 24, 2025

Maruf is great. The service is top notch and the staff is good. It is convenient. More

by fishmanr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf
Report | Print
Feb 24, 2025 -

Braman BMW Miami responded

We are very happy to hear that Maruf provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 24, 2025

Good and timely service as promised. Appreciate the video which shows the analysis of the car. More

by munoz848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ferrer
Report | Print
Feb 24, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 22, 2025

Outstanding customer service from start to finish. Israel my service advisor congenially and attentively addressed my questions and concerns. and promptly followed up. Thank you Israel for your frien More

by ALISHA.TALBOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel Morales
Report | Print
Feb 23, 2025 -

Braman BMW Miami responded

Thank you, Alisha, for taking the time to share your thoughts on working with Israel and our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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