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Braman BMW Miami - Service Center

Miami, FL

4.5
1,109 Reviews
Call Service Center (786) 577-5220

1,109 Reviews of Braman BMW Miami - Service Center

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March 11, 2025

Braman Mini Cooper are always above and beyond in their costumer service. I will always look forward to take my car to do service there. More

by JULIANADIAZSALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Velazco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vicioso
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Mar 11, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, Juliana, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 10, 2025

Excellent service department and Jomar is the best service writer. The waiting room is also very nice and pleasant to sit in. More

by Jbuck24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jomar Arozco
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Mar 10, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with Jomar and our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 10, 2025

Honestly since I was moved to Alex as my service advisor I have been very happy! More

by TATIANABLANCOART
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Mar 10, 2025 -

Braman BMW Miami responded

Tatiana, Thanks for sharing about your experience with Braman BMW Miami. Alex and our team appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 10, 2025

The customer service provided by Bismark Guerrero is what keeps me going to the dealer for service. More

by HOROZCO379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismark Guerrero
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Mar 10, 2025 -

Braman BMW Miami responded

It's great to hear that Bismark and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 10, 2025

Jose Padron & the team did a good job. Jose was very attentive and responsive. Looked for the best solution. The service team at the gate are very kind, helpful, willing to collaborate and More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Padron
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Mar 10, 2025 -

Braman BMW Miami responded

Maria, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 10, 2025

The service of the dealer and my advisor Juan Igarza was excellent. I highly recommend this place More

by Maria Toro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Igarza
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Mar 11, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Maria, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 10, 2025

Ben Ferrer is wonderful. Always helpful and knowledgeable. He has been my advisor for several years now. More

by BEACHMICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ferrer
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Mar 11, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ben and our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 09, 2025

I was very pleased with my service visit to change a flat tire and for a recall. The service advisor Mr. Alvarez was great. More

by ILSACORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Mr. Alvarez
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Mar 10, 2025 -

Braman BMW Miami responded

Thank you for the kind words for Mr. Alvarez and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 08, 2025

From beginning to end, my experience was great. Lester was a great help and very communicative and Ivan clearly explained the completed status of the repairs on my car. Overall, everything was bett More

by Isabel Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Romero (Five Stars)
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Mar 08, 2025 -

Braman BMW Miami responded

Isabel, Thank you for the kind words for our service department! We look forward to sharing your compliments with Lester and our team. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 08, 2025

You have a very efficient , attentive and hospitable team . They took great care of me and my car Thank you More

by ANAINES143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Mar 08, 2025 -

Braman BMW Miami responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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