Braman BMW Miami - Service Center

All the dealers staff have a very good relationship with the public and provide very good the public and provide very good More

Very polite and professional. Service personnel were attentive and car was taken care of with zero issues. Service personnel were attentive and car was taken care of with zero issues. More

Excellent and Fast Service. Maruf is my service advisor and he took care of me as if I were his family member. I was provided with a loaner and my car was ready when promised. Maruf is my service advisor and he took care of me as if I were his family member. I was provided with a loaner and my car was ready when promised. Highly recommend it for your car needs. More

Andrey is an AWESOME at managing the service department for the customer. He is the best at Braman. for the customer. He is the best at Braman. More

Customer service is great. I just think $600 for a tire was a bit too much I just think $600 for a tire was a bit too much More

Excellent service. Nasser is very friendly and committed. Car was due on time. Informative videos about the situation with the vehicle are awesome. Nasser is very friendly and committed. Car was due on time. Informative videos about the situation with the vehicle are awesome. More

He was courteous, attentive, professional and took the time to listen to my needs and was helpful in securing me a loaner vehicle. Five stars! time to listen to my needs and was helpful in securing me a loaner vehicle. Five stars! More

Maruf was great! ! Great service. I was in and out. I will recommend it to all my friends ! Great service. I was in and out. I will recommend it to all my friends More

Very helpful staff and prompt. Enjoy working with this team. I would recommend all my friends. Always had great experience Enjoy working with this team. I would recommend all my friends. Always had great experience More

Charged me 5500$ to fix everything got car back with a. messed up ceiling liner. They fixed that for free cuz they had to no way I could drive car that way. However upon returning car a second time. We sti messed up ceiling liner. They fixed that for free cuz they had to no way I could drive car that way. However upon returning car a second time. We still had warning lights coming on inside the car. So I take car back again. Thinking hey I paid them $5500 to fix my car completely so this need to be handled they then tell me they missed other issues from the first initial diagnosis then tried to charge me more money instead of taking car back. All while telling my girl to get face anytime service is more than $3000 we should consider trading in. Refusing to fix the errors they missed in return home from business after 3 months of this can’t and mouse game to simply pick up my car and take my business elsewhere. I’ve never been more disappointed or disrespected by a car dealership I feel like I got took for $5500 bottom line More