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Braman BMW Miami - Service Center

Miami, FL

4.6
1,034 Reviews
Call Service Center (786) 577-5220

1,034 Reviews of Braman BMW Miami - Service Center

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October 30, 2021

Very happy with services I get, Maruf has always been great, responsible, timely. Very professional , polite, communicative and professional. Excellent service. More

by cenksengun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Martinez
Report | Print
Oct 31, 2021 -

Braman BMW Miami responded

Thank you for the kind words for Marc and and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

October 29, 2021

My service advisor Aaron was absolutely outstanding! Very communicative, helpful, and provided fast, quality service. More

by cn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Vazquez
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Oct 31, 2021 -

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that Aaron had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Braman BMW Miami. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

October 29, 2021

I waited more than 1 hour to get a loaner and when they finally gave me one, it was a minivan that smelled like cigarette More

by FELIPE79MUNOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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Nov 15, 2021 -

Braman BMW Miami responded

Felipe, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Braman BMW Miami Team

October 29, 2021

My service adviser Peter was outstanding! He explained everything and my car was in and out. Excellent service! More

by ptikki12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Armstrong in Service
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Oct 31, 2021 -

Braman BMW Miami responded

Thank you! Peter and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

October 28, 2021

Good, excellent. I’m glad to be a bmw customer. Fast and High service quality More

by Hpena8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Barres
Report | Print
Oct 28, 2021 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami, we look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

October 26, 2021

Great service. My sales representative was very communicative and transparent about the entire process. No wait time More

by HG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo Hidalgo
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Oct 26, 2021 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

October 22, 2021

Braman are the best. Great customer service, fast, clean, friendly, very professional. I am very satisfied overall, it was a great experience. More

by Jaanduray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
Report | Print
Oct 25, 2021 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

October 21, 2021

Braman is an experience .. super clean, organized, and professional. My advisor, Felipe Bocangel, is the ultimate.. More

by villas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Bocangel
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Oct 21, 2021 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Felipe delivered such a great experience! Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

October 20, 2021

Very professional service advisor. They fix the problem the first time. They don’t make you come back to the service again and again. More

by Jhyesilian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service advisor Israel Vasques
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Oct 20, 2021 -

Braman BMW Miami responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

October 16, 2021

A first-class service, from picking up the car to reporting the results, all very professional, I am extremely satisfied. More

by Csantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Chisholm, Dessy
Report | Print
Oct 17, 2021 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

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