Braman BMW Miami - Service Center

Excellent service, as always!!! :)Definitely recommend Excellent service, as always!!! :) Definitely recommend taking your vehicle for service here. Thank you for making it such a smooth and nice experien Excellent service, as always!!! :) Definitely recommend taking your vehicle for service here. Thank you for making it such a smooth and nice experience. Look forward to my next service! More

Service took about two weeks instead of a couple of days, also they did not give me a loaner and failed to communicate. It was too hard to get a hold of my service advisor. also they did not give me a loaner and failed to communicate. It was too hard to get a hold of my service advisor. More

Andrey Lopez was excellent and very professional. He provided a good explanation on the car situation and followed up with me on the status of the repair. provided a good explanation on the car situation and followed up with me on the status of the repair. More

My service advisor Fernando was amazing. He always calls and let me know what needs to be done and how much I could expect in costs.. and let me know what needs to be done and how much I could expect in costs.. More

Kind attention. Expedite service. First service, therefore not a lot of things to check. Very helpful that the car computer communicates with service center advising service is due therefore not a lot of things to check. Very helpful that the car computer communicates with service center advising service is due More

As always, a fantastic experience. Jomar always goes above and beyond. Love the new service center lobby as well. More efficient, cleaner, and client-focused. above and beyond. Love the new service center lobby as well. More efficient, cleaner, and client-focused. More

Andrew was very professional , vehicle was ready on the same day and called when he said he would to let us know it was ready same day and called when he said he would to let us know it was ready More

Terrible. The car was not completed and continued having issues with the coolant/intercooler 1 week after the car was returned to me. I will not return to Braman for any servicing or for another vehicle. Th issues with the coolant/intercooler 1 week after the car was returned to me. I will not return to Braman for any servicing or for another vehicle. This dealership will not be recommended to anybody that I know. Zero quality control. More

My vehicle was serviced in a timely manner. Ben Ferrer, my service representative, not only took care of the issues I identified, but he went further by recommending things he recognized that needed to be my service representative, not only took care of the issues I identified, but he went further by recommending things he recognized that needed to be taken care of, saving me a trip in the future. More

I hope the problem with the A/C is fixed now after several times. They broke the lock on the glove compartment. Waiting for a call. several times. They broke the lock on the glove compartment. Waiting for a call. More