Braman BMW Miami - Service Center

Not good communication and lost trust with my service advisor. My car repair took way too long and I was not offered an estimated time of repair. Not happy at all with the service. advisor. My car repair took way too long and I was not offered an estimated time of repair. Not happy at all with the service. More

Every aspect of the service experience, from intake of the car to it being returned to me, and everything in between (including the loaner car process) was positive. Maico took care of me, kept me inform the car to it being returned to me, and everything in between (including the loaner car process) was positive. Maico took care of me, kept me informed and was very helpful. I had bought the car up north, and was so pleased that I was treated as if I were a long time customer. More

Great job, Very helpful, understanding your concerns, explain everything, friendly, would recommend him, I had a problem with the car he was able to resolve it. explain everything, friendly, would recommend him, I had a problem with the car he was able to resolve it. More

The car's oil and filter were changed. I received a loaner vehicle during the weekend the car was in service. The multipoint inspection and mechanic's video did not uncover the cause for the grating no loaner vehicle during the weekend the car was in service. The multipoint inspection and mechanic's video did not uncover the cause for the grating noise coming from the passenger side rear wheel whenever I accelerate or make left turns. I will need to find time again to have that issue evaluated. More

Excellent customer service. The personal is patient and courteous. My service advisor was Scott Olsen and he was outstanding. Very pleased with the final results. courteous. My service advisor was Scott Olsen and he was outstanding. Very pleased with the final results. More

Advisor Lopez was very professional. Great customer service. I changed all four tires and did an alignment. The car was ready the next day. I will be back service. I changed all four tires and did an alignment. The car was ready the next day. I will be back More

Their service is outstanding.So is their knowledge, and Their service is outstanding. So is their knowledge, and their friendly interaction. They go out of their way, to make sure their customers are sati Their service is outstanding. So is their knowledge, and their friendly interaction. They go out of their way, to make sure their customers are satisfied. More

Very professionals, friendly, helpful, the whole building looks very clean and organized. Easy to set up an appointment at the more convenient time for me. looks very clean and organized. Easy to set up an appointment at the more convenient time for me. More

I Loved Braman Mini. Nice people, nice program , nice service. No other dealer gives the service like Braman Mini. TWO THUMBS up for BRAMAN MINI! service. No other dealer gives the service like Braman Mini. TWO THUMBS up for BRAMAN MINI! More

Professional service from my advisor! He was constantly providing updates via texts or phone calls. The loaner vehicle was clean and made my experience consider ably better. providing updates via texts or phone calls. The loaner vehicle was clean and made my experience consider ably better. More