Braman BMW Miami - Service Center

Tires alignment I took my vehicle for tires alignment and correct a noise in the back of the vehicle and to get an estimate of a front dent. I took my vehicle for tires alignment and correct a noise in the back of the vehicle and to get an estimate of a front dent. More

Very satisfy Great Service and Experience... thanks to Kristhoper Barros at service and Ramona at Car loaner .... Helpful and professional... Will fo back when Great Service and Experience... thanks to Kristhoper Barros at service and Ramona at Car loaner .... Helpful and professional... Will fo back when service is required Thanks More

Great service I would recommend this Dealer they have a great staff and also great customer service, they do a great job all around and are very helpful I would recommend this Dealer they have a great staff and also great customer service, they do a great job all around and are very helpful More

Another wonderful experience I've been coming to Braman since about 2007. Every time the service has been impeccable. I rarely have to wait for anything, and if I do, it's somet I've been coming to Braman since about 2007. Every time the service has been impeccable. I rarely have to wait for anything, and if I do, it's something that no reasonable person would complain about. Jessika is my service rep and she always gives me honest, welcomed advice and I'd recommend her and the organization to anyone. More

Amazing Armando was of great help, couldn't have done a better job in making sure my needs and all of my cars concerns were met. Armando was of great help, couldn't have done a better job in making sure my needs and all of my cars concerns were met. More

Service experience I wanted to say that Benjamin and Andrey made my last service experience a great one. Very detailed, patients and took care of me even when my BMW X5 I wanted to say that Benjamin and Andrey made my last service experience a great one. Very detailed, patients and took care of me even when my BMW X5 had service problem. Loaner car was ready quickly thanks to Q service advisor Andrey and I appreciate the communication and delivery of my car when it was ready. They worked with my work schedule so that I didn’t have to take time off to pick up my car. Thanks again. More

Professional, personalized, direct, great service. Braman BMW Service department has taken service to a new level. I walked for my appoinment for a regular service with Mr Muchallah,a bit late given to Braman BMW Service department has taken service to a new level. I walked for my appoinment for a regular service with Mr Muchallah,a bit late given to hectic traffic at that time, but a few calls were received from Mr Muchallah sympathizing about it. While introducing each other, he smoothly walked me to his desk in which a bottle of water was waiting for my acceptance. Paper work was made, professional relationship was created, and Braman BMW Service in Biscayne was becoming my perfect choice. More

TERRIBLE TECHNICIAN i brought in my 2018 M240i for a simply oil change and one of the technician left my engine oil cap unlocked and the next morning oil was all over my i brought in my 2018 M240i for a simply oil change and one of the technician left my engine oil cap unlocked and the next morning oil was all over my drive way. I called the service manger and he tried to said it was my fault. once i took it back in my service advisor said it was the technician fault for leaving my cap off. no one said SORRY or anything. More

WARNING!!! STAY AWAY FROM THOSE TWO. I just got 2 hours of my time wasted by 2 clowns ( Augustin Falcon and Manuf Muchallah) at Braman BMW in Miami who have absolutely no idea how custome I just got 2 hours of my time wasted by 2 clowns ( Augustin Falcon and Manuf Muchallah) at Braman BMW in Miami who have absolutely no idea how customers should be treated. Clown #1 so called " Service Manager) invited me to come so they can see what they did to destroy my 08 BMW after a simple oil change. My car was perfect before the oil change, now they are telling me it has transmission problems and coil is misfiring after I spent more than 10 grands to get everything up to date in this car. I will not do business with an one associated with braman until these two clowns are fully assess for there customer service skill because their are below someone selling fish at the flea market. Business is business as a service manager, you provide result, not be BFF with someone as Manuf who has a xxxxty customer service skills and allow him to work to tanish the Braman's brand. A general manager, should reprimand those two if not terminate them for AWFUL CUSTOMER SERVICE. More

Great service. Great service as always. Not too happy with the fact the last 2 times I have come in for service a bmw was not available for a loaner. Last time there Great service as always. Not too happy with the fact the last 2 times I have come in for service a bmw was not available for a loaner. Last time there was not. This time I lucked out and after complaining I got one. Other than that, Kristopher my service advisor was excellent and everything else was smooth. More