Braman BMW Miami - Service Center

Customer service Maruf, is one of the best service advisors I have dealt with in over 30 years of buying cars. He's courteous, keep me informed of the status of the c Maruf, is one of the best service advisors I have dealt with in over 30 years of buying cars. He's courteous, keep me informed of the status of the car, and as always pleasant to deal with.receiving exceptional service from Maruf has become commonplace. More

5000 miles service It had obtained 5 stars if the car had been ready in less than 1 hour as originally promised. However, Chris was very kind and compensated accordingly It had obtained 5 stars if the car had been ready in less than 1 hour as originally promised. However, Chris was very kind and compensated accordingly. More

Customer service Great customer services leave the dealer with a great satisfaction of work and staff professionalism no long wait for pick up and answer all question Great customer services leave the dealer with a great satisfaction of work and staff professionalism no long wait for pick up and answer all question you have More

Excellent service! The service consultant Jose Alamo was very attentive and kept his word on how long the service would take. He was cordial and professional. I w The service consultant Jose Alamo was very attentive and kept his word on how long the service would take. He was cordial and professional. I would definitely recommend Braman service center. Sincerely, Jovanna Medina More

Professional, customer focused Had to replace rear tire due to a nail. Accommodated my need w/I hesitation and to my complete satisfaction. Thank you Maruf, as always a top customer Had to replace rear tire due to a nail. Accommodated my need w/I hesitation and to my complete satisfaction. Thank you Maruf, as always a top customer service professional. That's why I remain with Braman. More

Maruf is the BEST and most THOUGHTFUL agent. A+ to him I appreciate the professionalism provided by Maruf Muchallah. He made sure all my service needs were met with usual friendly, yet professional nature I appreciate the professionalism provided by Maruf Muchallah. He made sure all my service needs were met with usual friendly, yet professional nature. He is the only reason why I own my BMW so I can get it serviced at Braham! More

Rosalia I'm very disappoint this is my first BMW I think will the last , in 2 years a expended 900.00 in tires only, my car is new..in two years I have to go I'm very disappoint this is my first BMW I think will the last , in 2 years a expended 900.00 in tires only, my car is new..in two years I have to go a couple times in the dialer. More

I had an excellent experience at Braman!!! Erick was very knowledgable and helpful during the entire process. He made sure that I got a loaner as quickly as possible and even helped me call my Erick was very knowledgable and helpful during the entire process. He made sure that I got a loaner as quickly as possible and even helped me call my insurance company so they would fax a current copy of my card. He really went above and beyond anything I expected. He even personally notified me when my car was ready for pick-up. My mechanic even came by to ensure I got my car right away, which I thought was great customer service. I was very pleased with my overall experience at Braman. I would definitely recommend it to all my friends and family members. More

Jose Alamo is a dream. Great service experience. Jose Alamo made it easy to drop off and pick up my vehicle. He was professional and understood my description of the probl Great service experience. Jose Alamo made it easy to drop off and pick up my vehicle. He was professional and understood my description of the problem. I come to Braman because of Jose Alamo. More

Great service experience . Service advisor contacted me to inform me that one of my tires had a nail and gave me different pricing options to replace the tire. The car was rea . Service advisor contacted me to inform me that one of my tires had a nail and gave me different pricing options to replace the tire. The car was ready the same day (Saturday). More