Brandon Honda - Service Center

We recently had an issue with an oil change and received an awesome and timely repsonse from Manger Nemo. He called back almost immediately and took steps to rectify the problem. He also made a point of lee an awesome and timely repsonse from Manger Nemo. He called back almost immediately and took steps to rectify the problem. He also made a point of leeting us know that he had followed up with the staff to insure it wouldn't happen again. We were very impressed that he took full responsibity as the manager with no excuses .... and he made it right! Thank You Nemo!!!! Would definately reccommend him and the service department at the Branford Honda! More

Mike is always honest and keeps me informed about Wait time. Mike answers all my questions and goes above and beyond to make sure I’m happy when ever I bring my car in. Mike takes the time out of his craz time. Mike answers all my questions and goes above and beyond to make sure I’m happy when ever I bring my car in. Mike takes the time out of his crazy busy day to make sure all of my questions are answered and even pulls out diagrams to help me understand what part needs to be fixed. More

Mack had excellent customer service helped me out with my vehicle.Nail in my tire had to get it towed and got it covered with fidelity. Quick and easy experience. vehicle.Nail in my tire had to get it towed and got it covered with fidelity. Quick and easy experience. More

I worked with Angie Compton on my first maintenance visit since the purchase of my vehicle on 06/05/2022. She was upbeat, professional and extremely personable during my visit. She set the proper service exp since the purchase of my vehicle on 06/05/2022. She was upbeat, professional and extremely personable during my visit. She set the proper service expectations and was actually able to get me out of there 30 minutes earlier. I enjoyed my experience with Angie. She is truly an asset to the company. She provided World Class Service! Thank you again Angie! You started my day off well! More

Daniel T Bent Jr did a great job helping me understand the repairs I needed done for my vehicle. He was very kind and I look forward to working with him again. I've been coming here for 4 years and will c the repairs I needed done for my vehicle. He was very kind and I look forward to working with him again. I've been coming here for 4 years and will continue in the future. Thank you for doing great work! More

Outstanding service. My service advisor, Anthony Johnson, was outstanding. Very helpful and informative. This was my first visit. Far exceeded my expectations. I did n My service advisor, Anthony Johnson, was outstanding. Very helpful and informative. This was my first visit. Far exceeded my expectations. I did not get the name of my service tech. Everyone involved is a credit to your business. Thanks again to everyone. More

Michael Mack is always a delight to work with. Even if things don't go as planned he will do everything in his power to make it right. Even if things don't go as planned he will do everything in his power to make it right. More

I had a great experience. My advisor was kind and helpful. I like how he began by checking to see if there were any recalls. The waiting area was clean and comfortable. I woul My advisor was kind and helpful. I like how he began by checking to see if there were any recalls. The waiting area was clean and comfortable. I would love to see more vegan options in the cafe as well as for the coffee creamer. More

Tom & new person were super friendly & helpful. Even pulled car in from rain. Kept me up to date via text & phone calls about repairs. Would totally recommend! Even pulled car in from rain. Kept me up to date via text & phone calls about repairs. Would totally recommend! More

Augie was as usual my service adviser. We pre-scheduled my visit and he was ready for me when I got there. Everything went as promised. I'm a happy camper We pre-scheduled my visit and he was ready for me when I got there. Everything went as promised. I'm a happy camper More