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Brandon Honda - Service Center

Tampa, FL

4.6
5,919 Reviews
Call Service Center (813) 664-1234

5,919 Reviews of Brandon Honda - Service Center

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January 02, 2025

Nice and friendly people. I have good experience with this place and they do great job More

by taifyni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Van Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2025

1.5-3 hours for an oil change is absolutely ridiculous. To top it off, you advertise 1 hour oil change or it’s free. Waited in the car for 30 minutes before an advisor came to tell me it would be 2.5-3 hou More

by No
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
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Jan 02, 2025 -

Brandon Honda responded

Thank you for sharing your feedback. I sincerely apologize for the long wait time and the lack of communication you experienced during your recent visit. Our goal is to provide efficient and reliable service, and I regret that we did not meet your expectations. Your comments have been shared with our team to ensure we address these issues and improve our processes. I’d appreciate the opportunity to make this right and restore your confidence in our service. Please feel free to contact me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

January 02, 2025

This time I had a good experience with advisor Anthony he deserve 5 stars review comparing with the last time I been in Brandon honda with the advisor Mike, it was the worst experience ever i had in Brandon More

by M.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Salah Maraqa
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January 02, 2025

Brandon Honda cares about the customer! They go above & beyond to make sure you are completely satisfied. More

by AshleyLoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Morrison
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January 02, 2025

Water of time. Couldn't even repair my car. Had to take it to anther dealership. More

by darrynb3070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Brandon Honda responded

Dear Darryn, Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience you experienced and for our inability to repair your vehicle. This is not the level of service we strive to provide, and I understand how frustrating it must have been for you to seek assistance elsewhere. Your concerns are important to us, and I would appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

January 02, 2025

The service I received was excellent and I will return again soon. R/s Tiger Newkirt More

by Rambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2025

Brandon Honda cares about the customer! They go above & beyond to make sure you are completely satisfied. More

by Lizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 01, 2025

A consistent customer since 2019, communication and friendliness is top tier, thank you so much for all that y’all do! More

by BROOKESCHNITZLER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lorenzo
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January 01, 2025

Great customer service and Augie is very friendly and timely. Always greets with a smile. More

by Pablo1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 01, 2025

I feel that your staff is very trustworthy. I will definitely buy my next vehicle from your dealership More

by Tgre66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha Hafez
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