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Brandon Honda - Service Center

Tampa, FL

4.7
6,124 Reviews

6,124 Reviews of Brandon Honda - Service Center

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February 25, 2025

Bought a 2018 Honda pilot cash. 69k miles. Thought it was a good deal. The transmission is junk. Bought it back, spent $700 to have tranny flushed 3 times (shouldn't they have done More

by weaver0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Mankarious
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Brandon Honda responded

Thank you for sharing your experience. I’m sorry to hear about the transmission issues you’ve encountered with your 2018 Honda Pilot. We understand how frustrating this must be. While we do inspect our vehicles before sale, I regret that this issue arose. I would appreciate the opportunity to discuss your situation further and see if we can assist. Please feel free to contact me directly at 813-664-1234 or jjarrell@brandonhonda.com. Thank you for bringing this to our attention. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 jjarrell@brandonhonda.com

February 24, 2025

Tom is simply the best. Easy to deal with and total communication while my car was there More

by TTAVRELL3703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Tom has been an excellent advisor for us over the last few years. He goes above and beyond and I appreciate that. More

by brandidoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Fast and efficient customer service. My service appointment was timely, and was able to include maintenance. More

by david@vintagewinecellars.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

This service department is a finely oiled machine! Special shout out to Kyle Lampp for efficient, friendly trustworthy one on one attention to always making sure the job gets done, with good communi More

by AccordGuyTrevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Travis was a great. Very professional and courteous. He reviewed the service video with me, which identified an issue that I was able to resolve during the same appoi More

by KBUMPUS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Dealer was very clean and service and advisor was Really great .Also driver for the shuttle was very kind . More

by Johncute007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin cook
February 23, 2025

Brandon Honda Service never disappoints my automotive maintenance needs and scheduling. I highly recommend to my friends and family! More

by AJD7531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Every time I serviced my vehicle at Brandon Honda and Travis is available he always make sure I am properly taken care of. Thank you Brandon Honda More

by TONYLARA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Winslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Basulto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Even though it took more time than I expected, they treated me so well while waiting and making sure I was out as soon as possible. Thank you Kevin. More

by ashleymt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Advisor.
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