Brandon Hyundai - Service Center

Great customer service I usually use to Hyundai of Wesley Chapel but Dan changed that experience for me. Very attentive and time efficient! Thank you so much -Zoe I usually use to Hyundai of Wesley Chapel but Dan changed that experience for me. Very attentive and time efficient! Thank you so much -Zoe More

Good stuff Great job from the start. Took care of my concerns, and even gave me a ride home so I didn’t have to wait for the repairs. Great job from the start. Took care of my concerns, and even gave me a ride home so I didn’t have to wait for the repairs. More

Happy customer Great people good prices and exceptional service. The entire car buying process except for a mishap at the beginning when they ran my credit prior to Great people good prices and exceptional service. The entire car buying process except for a mishap at the beginning when they ran my credit prior to me looking at a car was very pleasant More

Always happy The guys in service are always very helpful and very friendly. If you have a question they will help you out with an answer . Awesome guys The guys in service are always very helpful and very friendly. If you have a question they will help you out with an answer . Awesome guys More

Recommendation Brandon Hyundai makes car buying effortless and painless. On top of that, Brandon Hyundai’s service center is quick and simple. The best part about th Brandon Hyundai makes car buying effortless and painless. On top of that, Brandon Hyundai’s service center is quick and simple. The best part about their service center is the fact they don’t try to sell you on repairs you don’t need. If you’re there for an oil change, you’re getting an oil change. Nothing more, nothing less. More

What has happened to this dealership? I waited 3 1/2 hours for an oil change and license plate light bulb out. I had a scheduled appointment and sat outside and watched my car sit in the s I waited 3 1/2 hours for an oil change and license plate light bulb out. I had a scheduled appointment and sat outside and watched my car sit in the same spot for 2 hours if it wasn’t for Corey in service I would have left. Utter chaos and unhappy employees I have gone here for three years and won’t be back More

Thieves I have been taking my 5 vehicles to Brandon Hyundai for many many years for service. I have patronized this dealership with the purchase of 2 new Sona I have been taking my 5 vehicles to Brandon Hyundai for many many years for service. I have patronized this dealership with the purchase of 2 new Sonatas. I go here about every 3 weeks for my service needs. NEVER EVER AGAIN!!!!! My last visit was Tuesday 11/27/18 to have them fix a headlight issue that they told me they fixed on 11/26/18. little did I know that as I sat in their waiting room, soneone on the service drive was going thru my glovebox/ center counsel, steeling from me. Yes, cash money was stolen from my vehicle. I immediately went to the GM in his office and showed my empty wallet, to which he replied to his staff, “take him to the service dept and get with Mike”. As I was talking with Mike, my service advisor (Cory) steps to the service drive, and throws his hands in the air, and says “I did’nt do it Mr _____”. During our short conversation, Cory stated that he was the only person in my vehicle. Humm. After reading previous reviews today, I see where I am not the first or only one that has has personal areas being gone thru, in their car. Oh and by the way, other incidents happened under the direction on the same service sdvisor. 11/5/18 shows that a review written by “HECTOR________” will never return either. Side Bar: I was told that this has never happened before by both Service Dir as well as Corporate office. Again I say Humm. I filed a police report, the GM never responded or reached out to me and I contacted their Corp office. I got my money replaced after having to tell them vs a voucher for future services. We will see if the corp office gets a call back to me....... My advice, stay away from this place. I was so loyal for so long and spoke so highly of them. I will continue to speak about this place only in a different manner. Everyone will hear about how I was robbed. More

Normal service - poor instalations You dont need appointment to do The oil change service in this dealer because is consider a fast maintenance. I went there and they told me that You dont need appointment to do The oil change service in this dealer because is consider a fast maintenance. I went there and they told me that the car would be ready in an hour and half. They should start having appointments for their customers avoid to wait a lot of time for their cars. Also, they did not put air on my tires. As the courtesy hyunday of tampa always does when I do my oil change there. However, the people that work there are very nice. More

You have a terrible service department. I'm going to start off by saying that I'm very grateful that Hyundai was willing to replace my engine under a recall even though I was over the extend I'm going to start off by saying that I'm very grateful that Hyundai was willing to replace my engine under a recall even though I was over the extended warranty for said recall. Now that that's been said I have been to your service center three separate times with two different vehicles each time I've gone there my experience has been terrible. your staff does not know how to pick up phones and make phone calls to inform their customers about the status of their vehicles. The service manager Dan White who helped me would like to assume that every single one of his customers isn't knowledgeable about vehicles and engines and how things work. I was fed Miss information about what was wrong with my vehicle to delay the fact that it wasn't ready. More

Eugene was so awesome.. I'd love it if he would transfer to I was fixing to head back home to Texas and had an issue. I called the closest dealer and it was this one. Eugene was there with a smile and made my s I was fixing to head back home to Texas and had an issue. I called the closest dealer and it was this one. Eugene was there with a smile and made my stress level calm dwn he got my car in and checked out and fixed Id love if he would transfer here to Texas because he makes the service department better. thanknu all for gewst service More