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Bravo Auto Collection
Murrieta, CA
129 Reviews
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Showing 129 reviews
October 18, 2022
Great experience here! All the employees are very respectful and helpful. Thank you all for making this process enjoyable. All the employees are very respectful and helpful. Thank you all for making this process enjoyable. More
by Kyle Wallace
Employees Worked With
Amir Ghadiri, Mike Wyrick, Brian Olson
Helpful June 30, 2022
Shady dealer for sure. Came in to see a white 2017 tundra crew max in June 2022. took it for a test drive and notice a noise coming from the rear When I got off to s Came in to see a white 2017 tundra crew max in June 2022. took it for a test drive and notice a noise coming from the rear When I got off to see what it was at the dealership noticed the one of the exhaust pipes was bent like a pretzel and bouncing around almost falling off. Asked the car salesman if he knew about it he said "NO". Said he'd see if they could get it fixed. A few days go by no word from him. He tells me over the phone that the truck is priced at 29k if they fix it they would have to adjust the price to 34k. They knew it was damaged and are trying to sell it to someone that doesn't catch onto it. Shady dealer. The salesman never got back to me. They're waiting for a victim to by it and be stuck with it. Watch out More
by Carlos L
Employees Worked With
Anwar salesman
May 19, 2022
Descriptive advertising, bait and switch practice. Do not trust or believe their advertise price, it's only tactic to get you in the door. Do not trust or believe their advertise price, it's only tactic to get you in the door. More
by jwhsitu
Employees Worked With
Luisa Aguirre
April 09, 2022
After having had a bad experience I did go back a second time after a couple of weeks. This time all went well and felt I did get a good deal on the car I wanted. My trade price was met so we completed the time after a couple of weeks. This time all went well and felt I did get a good deal on the car I wanted. My trade price was met so we completed the deal. Anwar Nasrallah was the salesman we worked with both times. I must say I'm not the easiest customer to work with and I did leave a terrible review when I got home the first time. It's all about being up front from the git go. No surprises is what I like. Only thing this time really was car wasn't cleaned prior to taking possession. Thank you Anwar for working with us this time. Richard More
by rgates4184
Employees Worked With
Anwar Nasrallah
April 02, 2022
Not impressed at all with this dealer. I was contacted by a internet salesperson that initially seem to be interested. When I ask about making a deal response was that the “internet sales” I was contacted by a internet salesperson that initially seem to be interested. When I ask about making a deal response was that the “internet sales” people would be in contact. Never happened, even though I said it was a cash offer. Then he asked if I ever heard back from sales. Also they listed milage around 50k but photos show 32k. Asked for clarification, no response from anyone. Then out of the clear blue I get a email from another sales persons. The persons asked if I was still interested and to come in an take a test drive. I responded in saying that my request forwarded from Cars.com noted my location was in Nevada and stopping by was not a option. They responded and said they did not take information from web sites. I shared with them had did they think I found the car. After a couple of more exchanges I knew that they were playing a game with me and quite communicating. Later I get email from same person wanting me to contact them but at this point I purchased another car and was tired of the games they were playing with me. I also informed them because of a operation I had no voice so calling was not a option, only text or email. More
by Skypilot1951
Employees Worked With
Gabriel Riojas
November 19, 2021
My experience was HORRIBLE! BAIT AND SWITCH GAME.They My experience was HORRIBLE! BAIT AND SWITCH GAME. They advertise a car for one price and then when you get there they say its $5,000. dollars more be My experience was HORRIBLE! BAIT AND SWITCH GAME. They advertise a car for one price and then when you get there they say its $5,000. dollars more because it has Lo-Jack and some other BS fees. I drove 45 minutes out of my way to see the car and they play games with the price and false advertise! More
by GP
Employees Worked With
Mike Retes, Lucas Lyons, Big Dan The Vegetable Man, Aaron Munoz, Amir Ghadiri, Alex Suarez, Gabriel Riojas, Byron Myers, Conor Dvorak, Madison Mills
August 02, 2021
In our experience with this dealership, we were told that we had an appointment to test drive a used vehicle and had a confirmation email with their representative, Delari Duque | Customer Concierge. We drov we had an appointment to test drive a used vehicle and had a confirmation email with their representative, Delari Duque | Customer Concierge. We drove 1.5 hours to the dealership, met with the sales person, Austin Filipovic, and after taking our driver's license to make a copy, came back and told us the vehicle was NOT at the dealership! The fact is, the sales department and the "concierge" are not truthful and don't work together. More
by 1shayduk
Employees Worked With
Dulari Duque, Austin Filipovic
May 11, 2021
Do not trust this dealership. They added 8K to the advertise price for bojack. Do not let them run your credit. RIP Off dealership. Terrible dealership. advertise price for bojack. Do not let them run your credit. RIP Off dealership. Terrible dealership. More
by Shirleywlife
Employees Worked With
Andrew
December 16, 2020
Don't trust their advertised prices!!! FALSE ADVERTISED!!! They get you in with false advertised prices then try to get you to pay for their useless adds on. Don't fall for them, don't waste yo ADVERTISED!!! They get you in with false advertised prices then try to get you to pay for their useless adds on. Don't fall for them, don't waste your time... More
by Is350
Employees Worked With
Shrayan
July 06, 2020
Drove two hours to look at an advertised vehicle. Once there we were told that we couldn't buy the car at the advertised price. We would have to pay $2800 more for dealer adds and an extra $995 because we there we were told that we couldn't buy the car at the advertised price. We would have to pay $2800 more for dealer adds and an extra $995 because we had our own financing arranged through our personal business bank. Nearly $4k more than advertised. Reporting the false advertising practices to the DMV and everyone else I can think of - I'd suggest others do the same. Misleading and kinky business practices!! More
by Mike S
Employees Worked With
Mike Retes, Lucas Lyons, Aaron Munoz, Amir Ghadiri
