Brewer Airport Toyota

I take online reviews into account and they are exactly the reason I contacted Kenny Ross. I actually drove 70 miles - passing many other Toyota dealers - to get to Kenny Ross. Our experience started wit the reason I contacted Kenny Ross. I actually drove 70 miles - passing many other Toyota dealers - to get to Kenny Ross. Our experience started with an online chat with a customer service rep on their website. Within 5 minutes I had my first call from Steve Bannon. At that point he assured me he could beat any deal I had from any other dealer...and that was the truth! Typically I hate buying a new car because I feel like I am being taken advantage of and you can never tell if the salesman charm is real or completely put on. Never once did I feel like this on this particular deal with Steve. When I wasn't happy with the deal, Steve checked for what more he could do. When I walked away to think about it for a few days, there was no awkward pressure. The buying process was very painless. I hate being made to feel like I am crazy for not taking extras like under coating and extra warranties. I appreciate that when I said no to these things, it was accepted as a no. If you are looking for a pressure free and honest car deal, you should definitely visit Kenny Ross. They are first class and it doesn't hurt that their facilities are top-notch. You will not be disappointed. More

Tony Trapuzzano was a very pleasant and helpful salesperson,not pushy at all. We had looked for days at other car dealers and had some bad experiences. I was actually looking at a 2014 and he sugge salesperson,not pushy at all. We had looked for days at other car dealers and had some bad experiences. I was actually looking at a 2014 and he suggested a 2013 because of the 0% financing. I looked at a few and ended up getting a car I love. This is my 3rd Toyota that I have owned. More

The salesman was very easy going to work with, he listened to our needs and satisfied us with several options to look at and test drove 2 of them. We originally fell just out of our intended price ra listened to our needs and satisfied us with several options to look at and test drove 2 of them. We originally fell just out of our intended price range but after talking with the finance guy and adding more money down we now fell into the price range we were looking for. More

he is a good employee and helpful to the customer. gave a great customer service. he is a friendly person. he have a great quality work. a great customer service. he is a friendly person. he have a great quality work. More

Ray Saloom was an excellent salesman. We got a great deal on our 05 Honda Odyssey! We would definitely recommend this dealership to other people. on our 05 Honda Odyssey! We would definitely recommend this dealership to other people. More

I have to give one word answer "PERFECT". I contacted Steve and told him what I wanted - it was not on this lot, but in ten minutes he found me the car I wanted. A couple days later it was mine contacted Steve and told him what I wanted - it was not on this lot, but in ten minutes he found me the car I wanted. A couple days later it was mine with the exacted deal I asked for. Can anyone ask for more when buying a new car. More

I was filled with dread buying a new car. I visited a few dealerships. Kenny Ross Toyota was the right one. I dealt with three people there: Eric Saloom, Steven Bannon, and Bob McClain. ALL THREE were profes dealerships. Kenny Ross Toyota was the right one. I dealt with three people there: Eric Saloom, Steven Bannon, and Bob McClain. ALL THREE were professional, friendly, transparent, and easy to work with. It made the entire buying experience much less daunting. They worked with me and I never felt pressured. At the same time, they made me feel like I was wanted as a customer. It was a team negotiation, and I became a part of that team. One of the best car-buying experiences I have had. These three gentlemen are to be commended for taking the pressure off of me while making it clear that they valued my potential patronage. There didn't seem to be any "hustle" involved. They just seemed like honest, caring people who wanted to fight for the best deal for me. So, that's much appreciated and a rarity compared to my past experiences at other dealers. I will definitely recommend Kenny Ross to others I know who are in the market for a car, and I will specifically cite these three salesmen. Great job to all three, and thank you for taking the "dread out of my head" when it comes to buying a new car! More

This review is about a recent purchase of a certified Toyota Camry 2011 LE. I was dealing with Jennifer Campbell and she was the best thing that happened to us in our car-buying process. We had been look Toyota Camry 2011 LE. I was dealing with Jennifer Campbell and she was the best thing that happened to us in our car-buying process. We had been looking for cars for a while and I interacted with various dealers and sales-people. Jennifer was very courteous and prompt in her response. She was not pushy and this was a much-welcome trait. She was able to help us research options and even agreed to revisit the pricing process when I showed her pricing of other dealers and similar car options. The actual purchase process was stressful due to the dealership requirements. However, Jennifer kept the process grounded and helped us at each step. I would certainly recommend her services and would approach her for any future needs. More

I had a good sales experience. I had good communication with Jen and Lou, and they worked around my changing and busy work schedule well. I gave them a list of packages and features I was looking for and w with Jen and Lou, and they worked around my changing and busy work schedule well. I gave them a list of packages and features I was looking for and was informed as soon as they got one matching my list. I was able to see and drive it the first day it was on the lot. The dealership got the truck through its certification and detailing quickly, and I was able to buy the truck just a matter of days after it first came to the lot. Jen stayed late on a Saturday to help me drive off the lot in it the same day, and it was a pleasant experience. More

Marv was outstanding! Very knowledgable about the car. He worked very hard to get me a great rate and great deal. I will never buy a car from anyone else!! worked very hard to get me a great rate and great deal. I will never buy a car from anyone else!! More