Brewer Airport Toyota

We had a great experience at this dealership. Compared to others that we visited that day, the sales person was easy to work with. He didn't try to pressure us into anything, explained all of the features of others that we visited that day, the sales person was easy to work with. He didn't try to pressure us into anything, explained all of the features of the vehicle thoroughly, and had patience with us as we worked through our decision. Highly recommend! More

Everyone was very pleasant and helpful, especially Ron. Everyone was very pleasant and helpful, especially Ron. The place was well lit and clean. I would & have already suggested Kenny Ross to my friends. Everyone was very pleasant and helpful, especially Ron. The place was well lit and clean. I would & have already suggested Kenny Ross to my friends. More

Had a '96 Camry. Todd McKee has always been great with service advice for that vehicle. Todd recommended Tom Cuteri for my recent '09 Camry purchase. Tom is great. Look forward to seeing them whenever service advice for that vehicle. Todd recommended Tom Cuteri for my recent '09 Camry purchase. Tom is great. Look forward to seeing them whenever needed for service and advice with my new vehicle. More

Looking for a car and comparing several choices, my husband and I went back and forth between a Chevy Equinox and the Toyota RAV4. We went to North Star GM and walked around the lot for 10-15 minutes w husband and I went back and forth between a Chevy Equinox and the Toyota RAV4. We went to North Star GM and walked around the lot for 10-15 minutes without having anyone approach us. We then walked into the showroom, where again we walked around for at least 5 minutes before being approached with "is anyone helping you?" After a couple of minutes a car salesman came out (carrying his bottle of pop) and asked us what we were looking for. We at that time introduced ourselves and told him about the interest in leasing the Equinox. The salesman headed out the door and started walking to the lot. My husband and I looked at each other and asked each other if we were supposed to follow him. We went out and caught up with him and he said "here they are". We had the newspaper ad, and asked about one of the cars that were listed under the special lease price. My husband and I understood beforehand that the price that was listed was for a base model and that upgrades on the car will raise the price of the lease. The salesman said that the car we were looking at wasn't one of the ones and that the car would be too much. (He didn't remember our names, let alone how much we could afford.) With a little huff and a big you are bothering my break attitude, he told us he could go and get the keys if we wanted to maybe take it for a ride. My husband and I looked at each other and say no thank you. As we were leaving, the salesman said that those advertised cars probably weren't even in the lot, but if we wanted to he could call around. Needless to say, we refused and left. The following Monday, I made a call to Kenny Ross Toyota and was referred to a salesman named Adam. I told him of our interest in leasing the Toyota RAV4 that was in the paper. Adam proceeded to tell me all of the options we had. He informed me of all the cars he had available on his lot and if any of them didn't interest us, that he would be happy to make some calls to find other ones. He asked questions (preferred color, model, options, etc,) and told me he would get back to me shortly with all of my options. Adam and I had several conversations (where as he called me by name all of the time.)With Adam's suggestion, I filled out the credit application online, instead of waiting to get to the dealership, this way we knew about what kind of options we were looking at. With narrowing it down to 3 cars, he asked when it would be convenient for us to come to see them. Adam was very knowledgeable and informative about the car we were interested in. In little to no time, we were signing papers to lease out new RAV4. Adam made us feel very comfortable and didn't pressure us in making decisions. Adam has since called asking how we liked our car and told us if we have any questions, even if it is weeks, months, or even a year later, please feel free to contact him and he will do whatever is necessary to point us in the right direction. Adam made our car leasing experience a very pleasant one, and would refer him and the dealership to anyone. More

As soon as we walked onto the lot Ron greeted us and listened to exactly what I was interested in (Rav 4, was looking at a used one). After a test drive, we sat down to see what we could do. Unfortuna listened to exactly what I was interested in (Rav 4, was looking at a used one). After a test drive, we sat down to see what we could do. Unfortunately, we were unable to make a deal in my price range. He then started bringing other used vehicles over for me to look at - they were cars. I had my heart set on an SUV and he was able to see that on my face. Ron and the rest of the team did everything they could to get me into an SUV - and I later drove out of there in my new 2011 Rav4. This was by far the best experience I've EVER had at a dealership. Ron and all the other employees I dealt with listened to what I wanted, how much I could afford, and did what they could to make it happen. Ron even went a step further by going out of his way to pick up my new car, which was being used as a demo. The service I received was remarkable and I will definitely recommend Kenny Ross Toyota to anyone looking for a new vehicle. Thanks for everything!![ More

They were extremely friendly, personable, and easy to work with - honestly, the nicest and most sincere car dealers I have ever met. They were very honest and up-front about everything and answered all o work with - honestly, the nicest and most sincere car dealers I have ever met. They were very honest and up-front about everything and answered all of our questions. Buying a car can be a very stressful process, but they made it very easy for us. I couldn't have asked for anything more. More

I was dissatisfied with the dealer I had already purchased 2 new cars from and their professionalism in my third attempt predicated the termination of our business relationship. I continued to shop purchased 2 new cars from and their professionalism in my third attempt predicated the termination of our business relationship. I continued to shop and was glad to have called Kenny Ross. All staff I met and dealt with are exemplary and they have my future business locked as long as they continue their current practices. More

Steve Bannon was great. The F&I guy was great too... althought I forget his name The one dissapointment was the detail on the car. Definately not the level of detail clean up that I would anticipate althought I forget his name The one dissapointment was the detail on the car. Definately not the level of detail clean up that I would anticipate. There was dust and dirt in the cracks of the seat belts and the knobs on the console and the speakers weren't cleaned. I would have thought that there would be some attempt to clean/shine the interior - but not evident. And this is a ridiculous tool - to make me login? Come on. More

I have been to many dealerships over the past 40 years and Kenny Ross in Moon Township, PA has been absolutely the best. They are very friendly and helpful and I have never, ever felt pressured into any and Kenny Ross in Moon Township, PA has been absolutely the best. They are very friendly and helpful and I have never, ever felt pressured into any service that I did not need. If all dealerships treated their customers as I have been treated, then the automotive dealer nightmares that we hear about would be much smaller. Keep up the good work Kenny Ross. More

this is a great place to buy a truck i was more than happy with the people and service department. i would have bought all my vehicles here if i would have know earlier how easy it was to get such a gre happy with the people and service department. i would have bought all my vehicles here if i would have know earlier how easy it was to get such a great deal!!!!! More