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Brian Harris BMW

Baton Rouge, LA

4.6
239 Reviews

12336 Airline Hwy

Baton Rouge, LA

70814

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239 Reviews of Brian Harris BMW

July 10, 2021

Carly was so helpful. She made the process so easy, was respectful of our time and so knowledgeable !! Really appreciated her and willl come back to use her again More

by Amy.Lambert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly, Brian Harris BMW
Jul 11, 2021 -

Brian Harris BMW responded

Thank you for taking the time to leave a review. We really appreciate your recommendation!

July 10, 2021

Carly Boos did a great job for me. Helped me with a car purchase. Not pushy. Informative and helpful. A+. Brian Harris BMW did a great job. I am greatful they recommended the tire package. I could be More

by tpm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Jul 11, 2021 -

Brian Harris BMW responded

We truly appreciate you taking the time to write such a nice review! We'll make sure you always get treated to top-notch service every time you visit.

July 09, 2021

Rick our service provide does a great job with communication and follow up. He makes sure we are satisfied with the level of service he provides. More

by mikebannister66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Brian Harris BMW
Jul 11, 2021 -

Brian Harris BMW responded

We appreciate your business and are glad you had a great experience with us!

July 07, 2021

Very pleased with the service. Carly Boos was awesome and Mr. Franklin was very professional. Available by phone when necessary and very professional and helpful. More

by Placide
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly Boos and Mr. Franklin , Brian Harris BMW
Jul 09, 2021 -

Brian Harris BMW responded

Thank you! We are glad you had a 5-star experience here at Brian Harris BMW!

July 06, 2021

Everyone at Brian Harris was friendly and made the car buying process easy! Allyson was great to work with and I will definitely recommend her to others! More

by Kim W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Jul 07, 2021 -

Brian Harris BMW responded

Kim, thanks for taking the time to share your easy sales experience with Allyson! We hope you love your new ride! Don't hesitate to reach out to us when we can work with you down the road at Brian Harris BMW.

July 06, 2021

Professional, friendly and courteous staff. Gets work done in timely manner. Always sends video of work performed. Vehicle is washed and cleaned after each service More

by becky.zimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Jul 08, 2021 -

Brian Harris BMW responded

Becky, thank you for taking the time to share your great service experience! We appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at Brian Harris BMW.

July 05, 2021

Carly Boos was amazing - informative and straight forward - NOT pushy. The entire team was easy to work with and helpful from sales to finance. Thank you for making this experience easy and painless! More

by PG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly Boos and Jason Breaux , Brian Harris BMW
Jul 05, 2021 -

PG responded

Thank you again!

Jul 06, 2021 -

Brian Harris BMW responded

Thank you for taking the time to write a positive review! We're glad to hear Carly and Jason were able to help you find a great ride and were able to make your overall experience at our dealership easy and painless. If you ever need help with your new ride, feel free to give us a call at Brian Harris BMW.

July 03, 2021

We had a great experience purchasing our X3. Friendly, professional and knowledgeable staff. More

by brad.myers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kinsley, Brian Harris BMW
Jul 05, 2021 -

Brian Harris BMW responded

Brad, thank you for taking the time to share your great car-buying experience with Josh! We hope you enjoy your new X3! Please do not hesitate to reach out to us when we can work with you down the road at Brian Harris BMW.

June 26, 2021

The service is great and so is Rick and Nick Pennington Master tech. I spent a lot of money and my car was not vacuumed at all. I brought back the loaner with more gas than I left with. I was disappointed More

by cmd157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Townley and Nick Pennington
Jun 28, 2021 -

Brian Harris BMW responded

Thank you for taking the time to write about your experience. We are happy to hear Rick and Nick communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

Jun 28, 2021 -

cmd157 responded

I will always bring my vehicle to BMW. The work on repairs are impeccable and Rick is by far the nicest representative for me. He has always been helpful, kind and always follows up with me. Cecile

June 24, 2021

Environment is clean, spacious and well kept. The staff is friendly, very helpful and attentive. Excellent service department. Definitely would recommend to others. More

by baha_malo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Erckert, Brian Harris BMW
Jun 25, 2021 -

Brian Harris BMW responded

Thank you for the amazing review of our dealership here at Brian Harris BMW! We take pride in having a facility that is clean and welcoming! We appreciate the recommendation and look forward to seeing you again!

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