Briarwood Ford

Always been a Ford person, but 2 years ago I went to Buick - worst mistake ever. Now I am back! Love the new Ford Escape. In addition, Jeff Russell goes above and beyond the call of duty! Amazing Se Buick - worst mistake ever. Now I am back! Love the new Ford Escape. In addition, Jeff Russell goes above and beyond the call of duty! Amazing Service! More

Karl was such a pleasure to work with! He went out of his way at every step of the sale and was so friendly to me and my son, who seemed to have questions about everything and he's only 7 :) Karl worked his way at every step of the sale and was so friendly to me and my son, who seemed to have questions about everything and he's only 7 :) Karl worked with me from my very first visit where I wasn't sure what questions to ask or what I was even looking for, to the many phone calls and emails we had discussing options, not to mention all the behind the scenes calls he made looking for my perfect car!!! Karl made this the best car buying/leasing experience I've ever had! And I absolutely love my new car!!!! You have a customer for life! I look forward to working with him in the future when it's time for my new lease. More

Excellent Service! Friendly and personable. Whatever I needed he was right on top of it, very professional and was available whenever I needed information or wanted to come into the dealer. needed he was right on top of it, very professional and was available whenever I needed information or wanted to come into the dealer. More

Pat Collins was very friendly and professional. He helped me get exactly what I wanted in a short amount of time with absolutely no sales pressure. me get exactly what I wanted in a short amount of time with absolutely no sales pressure. More

Danielle was awesome! She gave us wonderful customer service and helped us find the right car for our circumstance. We bought a new Fiesta! We love our car and would recommend Briarwood Ford and Daniell service and helped us find the right car for our circumstance. We bought a new Fiesta! We love our car and would recommend Briarwood Ford and Danielle to anyone! She even helped keep our boys entertained while we were signing paperwork. More

When looking for a new vehicle we contacted several dealerships. We found Tom Madigan at Briarwood Ford to be extremely knowledgeable and helpful. We do not appreciate aggressive sales people who pre dealerships. We found Tom Madigan at Briarwood Ford to be extremely knowledgeable and helpful. We do not appreciate aggressive sales people who pressure you into making a quick decision and found Tom to be patient and informative without pressure tactics. We took our time and made an informed decision with Tom's assistance. Tom is indeed an asset to Briarwood Ford. We are so pleased with the whole experience and love our new Escape. More

We had an amazingly positive experience with Briarwood Ford. They retrieved the exact 2013 F-150 we were looking from a dealer about 50 miles away and held it on their lot for almost a month while we got Ford. They retrieved the exact 2013 F-150 we were looking from a dealer about 50 miles away and held it on their lot for almost a month while we got our paperwork together. When the truck was delivered it was spotless and had a full tank of gas that showed over 500 miles until empty. David Crisp, our salesman, understands the Sync system very well and spent over an hour showing us everything the truck could do. The sales manager Tom Bicknell made the entire process very easy and made sure all the paperwork was taken care of before we arrived. We spent less than 20 minutes completing the transaction. Briarwood is a great local dealer who always has someone there to help you when you arrive. They will also leave you alone if you just want to look around. We have had a great experience with Paul Mazarro in the service department. Paul really cares that you get what you need when you need it. He stayed in touch with us everyday while our previous truck was in for service so we knew exactly what was going on and when to expect it. He explains what is needed to fix the vehicle and won't try to sell you something you don't need. Paul is a real car guy and we don't mind going in for service because it's always been a good experience. More

Thank you Ruskin for showing Tom & I the best Ford that would suite our purpose. I will see you Monday to seal the deal with of course Toby ha sthe final say LOL.... that would suite our purpose. I will see you Monday to seal the deal with of course Toby ha sthe final say LOL.... More

My family has done business with Briarwood Ford for over a decade. We currently have four Ford vehicles in our family all purchased through Briarwood. This includes my 90 year old mother and 18 year old son a decade. We currently have four Ford vehicles in our family all purchased through Briarwood. This includes my 90 year old mother and 18 year old son. The strongest testimoney to our loyalty is that this dealership is 20 miles from my home and almost 40 from my mothers. We have to pass three Ford dealerships in order to get to Briarwood. We are always greeted by name and made to feel like they're happy to see us. I've never ever been pressured to make a decision. We feel completely confident that our best interest is the most important factor. Our all "5" rating is based on Briarwood having earned that right! They assist people in making a purchase, not just sell them a car! I would highly recommend them to anyone looking to purchase or lease a new Ford vehicle. Matt Adams, Plymouth, MI More