Briarwood Ford

Horrible never again will I buy a Car from Briarwood Ford in Saline bad service, horrible experience all around our car has been in the shop 4 times in 2mts. We just bought the car 2 months ago. Even after in Saline bad service, horrible experience all around our car has been in the shop 4 times in 2mts. We just bought the car 2 months ago. Even after putting this review up they have been calling asking us to take this off. That is the only reason they called not to ask about our car. I'm sorry I'm saying my opinion and people need to know so they don't end up in the same situation. I recommend that you go somewhere else to buy a car. Everyone we have talked to all say the same thing has happened with them, they always beat around the bush. I called yesterday because there is something going on with our ball joints we believe (not wanting to drive, because We don't want to wind up hitting someone or hurting someone). I told the gentlemen Bruno about our issue his response " we can't fix the car over the phone" this is not helpful response this was a smart remake that was not appropriate. More

We just brought home our 2012 Fusion. We couldn't be happier. David's name was given to me by a friend of mine, who had a great experience with him. So helpful & pleasant....will diffidently recommend happier. David's name was given to me by a friend of mine, who had a great experience with him. So helpful & pleasant....will diffidently recommend to others. Thanks again, Paula Lenneman More

Great buying experience. Dave provided information quickly and easily. No pressure, helped me find what I wanted and made it easy. Dave is patient, knowledgeable, trustworthy and a nice guy to boot. quickly and easily. No pressure, helped me find what I wanted and made it easy. Dave is patient, knowledgeable, trustworthy and a nice guy to boot. I'll be back and I'll send others. More

Great experience! Pat Collins was knowledgable and courteous and made my wife and I very comfortable. We are looking forward to taking delivery of our new vehicle on Monday, 3/4/13. Thanks Pat a courteous and made my wife and I very comfortable. We are looking forward to taking delivery of our new vehicle on Monday, 3/4/13. Thanks Pat and Briarwood Ford. More

David Crisp was friendly, knowledgeable, and responsive. His knowledge of the vehicles was excellent, and he paid attention to my needs on learning to operate the new hybrid vehicle. There was no pressure t His knowledge of the vehicles was excellent, and he paid attention to my needs on learning to operate the new hybrid vehicle. There was no pressure to buy--either the vehicle or the additional warranty options. Everyone I worked with seemed genuinely interested in assuring my satisfaction. That helpful attitude did not change after the close of the sale, contrary to other purchasing experiences I've had at other dealerships. I would highly recommend this dealership and Mr. Crisp. More

I had a great experience with our sales person David. Right away I was comfortable with him and felt that he would treat me fairly. And my initial impressions were correct! Throughout the entire process Right away I was comfortable with him and felt that he would treat me fairly. And my initial impressions were correct! Throughout the entire process from my first visit to picking up the car today, David was responsive, never pushy, informative and treated me with the utmost respect. His positive attitude and openness made the entire process of making a serious and important purchase a very positive one with no unnecessary stress. I recommend working with David without hesitation. More

I was trading in my old Explorer and wanted a similar vehicle. David Crisp helped me by listening to my wants and driving needs. Mr. Crisp put absolutely no pressure on me and I thoroughly enjoyed the ca vehicle. David Crisp helped me by listening to my wants and driving needs. Mr. Crisp put absolutely no pressure on me and I thoroughly enjoyed the car purchase experience. I have recommened Briarwood and Mr. Crisp to other professionals and will continue to do so. More

These two employees helped me with service on my used GMC vehicle. My wife bought her car there and had a good experience and I was looking for a good place for service so I tried Briarwood. Pat Collins an vehicle. My wife bought her car there and had a good experience and I was looking for a good place for service so I tried Briarwood. Pat Collins and Matt Foley did an excellent job of getting me in and out quickly and for a fair price. I couldn't be more pleased. The service was better than the GMC dealer in town gave me! More

After shopping around extensively online I am certain that I received the best deal from Joe Johnson at Briarwood Ford. I never felt pressured into a sale with Joe, and he went above and beyond after the that I received the best deal from Joe Johnson at Briarwood Ford. I never felt pressured into a sale with Joe, and he went above and beyond after the sale helping me get both of my vehicles home offering to follow me home and give me a ride back to the dealership driving 60 miles round trip. More

One of the worst service experiences of my life. Paul and Mark did not return calls in a timely fashion and failed to deliver on their commitments. and Mark did not return calls in a timely fashion and failed to deliver on their commitments. More