Briarwood Ford

New Years Eve, Ted Miller spent the evening helping my daughter purchase a new F-150. He was so professional and just wonderful with us!! He took his time and she left a new truck owner! We are very happy daughter purchase a new F-150. He was so professional and just wonderful with us!! He took his time and she left a new truck owner! We are very happy with him. He goes above and beyond for customer service. We highly recommend him . And Briarwood Ford. More

Nice dealership had the vehicle I was looking for in stock . Sales person was very knowledgeable and helpful. Great place to purchase a new vehicle stock . Sales person was very knowledgeable and helpful. Great place to purchase a new vehicle More

A long-standing history has always paid off I have been leasing vehicles with Briarwood Ford for over 30 years. I have worked with several sales professionals over that time with Al Bell being t I have been leasing vehicles with Briarwood Ford for over 30 years. I have worked with several sales professionals over that time with Al Bell being the most recent. Each has always tried to make my experience enjoyable, respected my time, and has shown that Briarwood Ford is a family. I look forward to many years ahead working with Al and this dealership. More

Larry did a great job finding and closing a truck purchase for me. He worked with me to get the maximum rebates possible and best overall package. purchase for me. He worked with me to get the maximum rebates possible and best overall package. More

My husband and I have bought 3 vehicles from briarwood our sales guy was Mike Collins and we couldn’t be happier great selection and Mike was very knowledgeable our sales guy was Mike Collins and we couldn’t be happier great selection and Mike was very knowledgeable More

Great experience! Briarwood Ford was very helpful, knowledgable, friendly and easy to work with! If you're looking for a vehicle, we highly recommend Rick and Briarwoo Briarwood Ford was very helpful, knowledgable, friendly and easy to work with! If you're looking for a vehicle, we highly recommend Rick and Briarwood Ford. More

Had my truck for 27 hours and did nothing to it Had my 350 truck in for service they had it all day and did not touch it I called they said they had to pull one of the guys that was to work on my tr Had my 350 truck in for service they had it all day and did not touch it I called they said they had to pull one of the guys that was to work on my truck so they could work some where else. I'm a senior and a women so I guess I don't count. I call the next day and they told me to come and get it that they couldn't work on it didn't have the people. So that was 27 hours with no truck. Then I ask them to send the car for me HA HA I walk over there I live 2 miles away and it was 37 out and windy. I'm a senior and a women so I guess they were putting the screw to me. I will not go back there and I will tell anyone how they treated me. I will say that the Quick Lane was better Matt and Austin were good to me to bad the service department wasn't. It is not the first time this has happen to me there. But I have learn my lesson. I thought Doctor offices were bad but Briarwood Service SUCKS if I know were to call downtown to complain I would in a heartbeat. More

AMAZING! They worked with me on the down payment. Not only the price but the process of paying it. My credit recently took a damaging hit and they did not let They worked with me on the down payment. Not only the price but the process of paying it. My credit recently took a damaging hit and they did not let that stop them in any way even though all the other dealerships turned me away almost immediately. They seemed genuinely interested in assisting me and didn't stop until I left with a car. I would recommend them to all my loved ones and anyone else needing dependable transportation and kind assistance. More

Electrical problem with F150 We brought our 2014 F150 to Briarwood to diagnose a intermittent but sudden loss of power and a complete failure of the instrumentation cluster. The s We brought our 2014 F150 to Briarwood to diagnose a intermittent but sudden loss of power and a complete failure of the instrumentation cluster. The service department charged us $231 and told us it was an alternator and wanted another $1100 for a new one. It was unbelievable that this was the real problem. When we asked if they ran diagnostics they said they did not but followed the service manual (Since I haven their service manual I know that the first thing they tell you to do is run those diagnostics) In any case, we had the alternate replaced for less elsewhere. This had no effect. I found the service manager rude and unable to have a discussion on a technical level. Although they cost us a lot of money they did not do help us in any way. Our experience with this service department was not only unhelpful but did nothing to help us resolve this serious issue with this truck! More

service i have always had a great experience with andrea kanerva. she is always pleasant and knows about her job. extremely helpful. she is a pleasure i have always had a great experience with andrea kanerva. she is always pleasant and knows about her job. extremely helpful. she is a pleasure to work with. More