Brickell Buick & GMC
Miami, FL
Filter Reviews by Keyword
By Type
2,133 Reviews of Brickell Buick & GMC
appreciate the attention to detail and the professionalism you displayed. Your approach made the experience enjoyable and exceeded my expectations. Keep up the great work!” professionalism you displayed. Your approach made the experience enjoyable and exceeded my expectations. Keep up the great work!” More
I am not from the Miami area and was traveling. I made an appointment and went to a dealer I was not familiar with and didn’t buy my car from. They not only fixed my problem but they got me an uber I made an appointment and went to a dealer I was not familiar with and didn’t buy my car from. They not only fixed my problem but they got me an uber while they did it so my vacation plans didn’t get cancelled. I appreciated their attention to detail, timeliness and kindness. I highly recommend both this employee and this dealership. More
very unfriendly service manager, they dropped the engine down and performed "warranty repairs" without my consent, the repair took 10 days , Very long time very few details shared with me, down and performed "warranty repairs" without my consent, the repair took 10 days , Very long time very few details shared with me, More
Todo el personal es muy profesional no tuve que preguntar nada me sentí como en mi casa en ningún momento me sentí frustrado gracias nada me sentí como en mi casa en ningún momento me sentí frustrado gracias More
It was the WORST experience in mechanical service I ever had. They Would not listen to what I was saying the issue with the truck was… and because of that I had to pay $400 for diagnostics and repair THE IS had. They Would not listen to what I was saying the issue with the truck was… and because of that I had to pay $400 for diagnostics and repair THE ISSUE RETUNED the very next day they told me bring it back we’ll fix it again I took back they charged me an additional $790 kept it for two days called said your truck is ready….. I went picked it up later that night the issue was happening again….. so TWO trips to brickell GMC service department in 1 week and $1000.00 later…. I had my Truck back SURE…. In the SMAE EXACT STATE that it was in before I contacted them to do the repair!!!!!!! LIKE I SAID THE WORST EXPERIENCE WITH ANY AUTO MECHANICAL SERVICE ESTABLISHMENT….IN MY LIFE IF I COULD GIVE - stars I would THEY DONT DESERVE ANY STARS,,,,,, there completely incompetent and ONLY concerned with TAKING YOUR MONEY…. More

