Back

Brickell Buick & GMC

Miami, FL

4.4
2,133 Reviews

665 SW 8th St

Miami, FL

33130

Directions

By Type

2,133 Reviews of Brickell Buick & GMC

November 22, 2020

Good luck getting someone to call you back. But they went the extra mile to get me the car. Although the car was sold to me with a plug in the tire and other minor damages that were supposed to be fixed but More

by Bob876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Gonzalez, Diego Ferreira
November 18, 2020

Took over three weeks and three separate trips to get a working hmi module to replace my broken one, which was frustrating. Had to call often to find out eta, which was usually unclear due to a the part be More

by JA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Nov 20, 2020 -

Brickell Buick & GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 17, 2020

Veronica was amazing like always. She goes above and Veronica was amazing like always. She goes above and beyond to make sure my needs are met. I would defiantly recommend Brickell Buick & GMC to everyo More

by JMUGAZ111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
Nov 19, 2020 -

Brickell Buick & GMC responded

We cannot thank you enough for your wonderful review of Brickell Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 17, 2020

Not bad only they forgot to put the wind glass cleaning liquid that was missing. Normal service not great anyway could be better ad example to have signs to guide the customer to the service area. More

by gibivendra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
Nov 19, 2020 -

Brickell Buick & GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 17, 2020

Great customer service specially Stephanie Lavastida she is excellent. Also appreciate complimentary drop off/pick up of my car during the pandemic. I will come again. More

by barretoanam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Nov 19, 2020 -

Brickell Buick & GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy and safe! Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 16, 2020

Have oil filter in stock so customers don’t have to wait for more than 2 hours ! I was told my car was going to be wash but it did not happen . More

by adonay2125
Recommend Dealer
No
Employees Worked With
Veronica Yaugel
November 16, 2020

The service was quick and friendly. I was seen the moment I arrived and my car was serviced and washed within the hour. Great customer service. More

by NICKYCHRISTINE1086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
Nov 19, 2020 -

Brickell Buick & GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 14, 2020

This is our first GMC vehicle. It was a great and easy experience. The Sales Person and the Manager were very knowledgeable and competent. We are very satisfied with their assistance especially, the wond More

by yoyo31214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ferreira
Nov 17, 2020 -

Brickell Buick & GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 13, 2020

Stephanie was great and super responsive. V v v b b b v b b b b h b b b h b b b More

by jayneritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie lavastida
Nov 16, 2020 -

Brickell Buick & GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

November 09, 2020

Great fast and friendly service. Willing to work with your budget. No running back and forth this is my third buy at Brickell GMC WONT BE MY LAST. THANK U DARIAN CRUZ👍 More

by mirystouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darían cruz , Joshua Gonzalez
Nov 12, 2020 -

Brickell Buick & GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mario Diaz | Mario.Diaz@BrickellMotors.com | 305.777.2801

...
167
...