Brickell Buick & GMC
Miami, FL
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2,133 Reviews of Brickell Buick & GMC
I had an excellent experience with the customer service team, specially with Sistina, she was professional, attentive, and went above and beyond to ensure my needs were met. Every step of the process was s team, specially with Sistina, she was professional, attentive, and went above and beyond to ensure my needs were met. Every step of the process was smooth and stress-free. I highly recommend their service! More
Excellent, friendly, knowledgeable and outstanding staff. From top to bottom. Consistent top of the line service From top to bottom. Consistent top of the line service More
I financed a brand new Buick envista. The very next day I left with the car the check engine light came on and now I'm informed with a brand new car there's a leak with the gas. Only 4 da The very next day I left with the car the check engine light came on and now I'm informed with a brand new car there's a leak with the gas. Only 4 days days with the car the screen also randomly blacks out for long periods of time. I waited 2 hours to speak with the manager who told me they refuse to change my car after they sold me a brand new defective car and continuously give me the run around Being charged $1000 on my contract is for the dealership inspecting the car when they receive it, but yet I received a defective car is quite deceiving. More
Sistina Vasetti trys to help fix issues in the Sales and Management departments. I had some vehicle issues with my 2023 GMC Sierra 1500 multimedia center. As a direct result, she provided a solution with a Management departments. I had some vehicle issues with my 2023 GMC Sierra 1500 multimedia center. As a direct result, she provided a solution with a loaner. She definitely worked above and beyond my expectations. More
Patient and efficient customer service. Provided a guarantee with the vehicle that I wanted and helped with the onboarding process afterwards. Provided a guarantee with the vehicle that I wanted and helped with the onboarding process afterwards. More

